Salesforce Administrator
Salesforce Administrator

Salesforce Administrator

London Full-Time 28800 - 48000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and optimise Salesforce for sales, support, and marketing teams.
  • Company: Global is a leading media and entertainment company focused on making every day brighter.
  • Benefits: Enjoy flexible working, a supportive culture, and opportunities for career advancement.
  • Why this job: Make a real impact while collaborating with diverse teams in a dynamic environment.
  • Qualifications: Experience as a Salesforce Administrator with knowledge of Sales Cloud, Service Cloud, and Pardot preferred.
  • Other info: We celebrate diversity and promote an inclusive workplace where everyone belongs.

The predicted salary is between 28800 - 48000 ÂŁ per year.

Accepting applications until:

7 December 2024

Job Description

We are Global

At Global, we think big, work hard, and never stand still. We’re the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone’s day brighter— our Globallers, our audiences, our partners, and our communities. Whether we’re in the studio, building world-class technology, or securing record Outdoor advertising partnerships, we make sure we’re doing it as a team.

Your new role: Salesf orce Administrator

Are you a Salesforce expert with a knack for both technical configuration and cross-functional collaboration? If you thrive in an environment where you can make a direct impact across sales, customer support, and marketing, this role is for you.

As a Salesforce Administrator at Global, you’ll wear multiple hats—combining your passion for platform optimisation with the ability to support various business units. You’ll play a critical role in managing Global’s Salesforce setup, focusing on Sales Cloud, Service Cloud, and Pardot (Account Engagement), and working with teams to drive projects from concept to completion.

Key Responsibilities

  • Salesforce Platform Management (70%): Manage and maintain the Salesforce ecosystem, including Sales Cloud, Service Cloud, and Pardot. You’ll monitor performance, ensure data integrity, and implement solutions that improve system usability and team productivity.
  • Collaboration and Optimisation (30%): Collaborate closely with sales, support, and marketing teams to understand business requirements and deliver tailored Salesforce configurations. Your efforts will drive efficiency and ensure seamless integration across Global’s applications.
  • What You’ll Love About This Role

  • Think Big : Directly influence key business areas, improving efficiency, customer satisfaction, and growth through effective Salesforce management.
  • Better Together : Work closely with various teams, encouraging dynamic problem-solving and innovative solutions within the Salesforce environment.
  • Own it : Gain valuable experience across Sales Cloud, Service Cloud, and Pardot, positioning you for future career advancement within Salesforce and broader tech leadership roles.
  • Keep it Simple : Focus on streamlined, user-friendly Salesforce solutions that reduce complexity and empower teams to work efficiently without friction.
  • What Success Looks Like

    In your first few months, you’ll have:

  • Mastered Global’s Salesforce setup, understanding existing workflows, integrations, and how they support sales, support, and marketing teams.
  • Built strong relationships with cross-functional teams, aligning Salesforce solutions with their priorities and challenges.
  • Customised Salesforce environments to enhance usability, data accuracy, and team productivity, using tools such as workflows, dashboards, and automations.
  • Improved Salesforce processes, supporting data management and enhancing functionality across the platform.
  • Delivered Salesforce training and support, helping teams maximize the platform’s capabilities.
  • What You’ll Need

  • Proven Experience : A background as a Salesforce Administrator with a strong focus on Sales Cloud, Service Cloud, and Pardot (Account Engagement).
  • Certification: Salesforce Administrator certification is preferred.
  • Platform Knowledge : Deep understanding of best practices for Salesforce configuration, automation, and data management.
  • Collaboration Skills : Ability to work effectively with cross-functional teams, gathering requirements and implementing scalable solutions.
  • Problem-Solving Mindset : Detail-oriented with strong analytical skills, able to troubleshoot and innovate.
  • User Support : Experience providing user training and support, with a focus on empowering teams to leverage Salesforce effectively.
  • This role is ideal for a dynamic Salesforce professional eager to make an impact across sales, customer support, and marketing through the effective use of Salesforce tools.

    Creating a place we all belong at Global

    We are dedicated to creating a place where different voices are represented, amplified and celebrated. We know that we can’t serve our diverse audiences without first celebrating it in our people, which is why we’re passionate about creating an inclusive culture where every Globaller can belong. So, no matter who you are or where you are from, you can find your place at Global.

    As a business, we believe in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, drop us an email at , we’ll be happy to help.

    Salesforce Administrator employer: Global

    At Global, we pride ourselves on fostering a vibrant and inclusive work culture where every employee can thrive. As a Salesforce Administrator, you'll enjoy the opportunity to directly influence key business areas while collaborating with passionate teams across sales, customer support, and marketing. With a commitment to employee growth and a flexible Smart Working approach, Global is dedicated to making your career journey both meaningful and rewarding.
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    Contact Detail:

    Global Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Salesforce Administrator

    ✨Tip Number 1

    Familiarise yourself with Global's mission and values. Understanding their focus on teamwork and making a positive impact will help you align your responses during interviews, showcasing how your skills as a Salesforce Administrator can contribute to their goals.

    ✨Tip Number 2

    Network with current or former employees of Global on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your application process.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've optimised Salesforce environments in previous roles. Highlighting your problem-solving mindset and collaboration skills will demonstrate your ability to meet the demands of the position effectively.

    ✨Tip Number 4

    Stay updated on the latest Salesforce features and best practices, especially regarding Sales Cloud, Service Cloud, and Pardot. Being knowledgeable about recent developments will not only boost your confidence but also show your commitment to continuous learning in the field.

    We think you need these skills to ace Salesforce Administrator

    Salesforce Administration
    Sales Cloud Management
    Service Cloud Management
    Pardot (Account Engagement) Expertise
    Data Integrity Management
    Salesforce Configuration Best Practices
    Automation Implementation
    Cross-Functional Collaboration
    Analytical Skills
    Problem-Solving Mindset
    User Training and Support
    Workflow Customisation
    Dashboard Creation
    Process Improvement
    Communication Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience as a Salesforce Administrator, particularly focusing on your work with Sales Cloud, Service Cloud, and Pardot. Use specific examples to demonstrate your skills in platform management and cross-functional collaboration.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for Salesforce and how you can contribute to Global's mission. Mention your problem-solving mindset and your ability to work with diverse teams, aligning your experiences with the key responsibilities outlined in the job description.

    Showcase Relevant Certifications: If you have a Salesforce Administrator certification, make sure to prominently display it in your application. This will strengthen your candidacy and show that you meet one of the preferred qualifications for the role.

    Highlight User Support Experience: Emphasise any experience you have in providing user training and support. Detail how you've empowered teams to leverage Salesforce effectively, as this aligns with the role's focus on improving usability and team productivity.

    How to prepare for a job interview at Global

    ✨Showcase Your Salesforce Expertise

    Be prepared to discuss your experience with Sales Cloud, Service Cloud, and Pardot in detail. Highlight specific projects where you improved system usability or data integrity, as this will demonstrate your technical skills and understanding of the platform.

    ✨Emphasise Collaboration Skills

    Since the role involves working closely with various teams, share examples of how you've successfully collaborated with cross-functional teams in the past. This could include gathering requirements or implementing solutions that benefited multiple departments.

    ✨Demonstrate Problem-Solving Abilities

    Prepare to discuss challenges you've faced in previous roles and how you approached solving them. Use specific examples to illustrate your analytical skills and your ability to innovate within the Salesforce environment.

    ✨Prepare for User Support Scenarios

    As user support is a key aspect of the role, think of instances where you've provided training or support to users. Be ready to explain how you empowered teams to leverage Salesforce effectively, which will show your commitment to user success.

    Salesforce Administrator
    Global
    Location: London
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    G
    • Salesforce Administrator

      London
      Full-Time
      28800 - 48000 ÂŁ / year (est.)
    • G

      Global

      50-100
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