At a Glance
- Tasks: Manage and optimise Salesforce ecosystems while collaborating with teams to drive impactful projects.
- Company: Global, an inclusive employer committed to diversity and innovation.
- Benefits: Flexible work environment, professional growth opportunities, and a chance to experiment with cutting-edge tools.
- Other info: Join a dynamic team where your ideas are valued and career advancement is encouraged.
- Why this job: Make a real impact across sales, support, and marketing using AI-powered workflows.
- Qualifications: Experience as a Salesforce Administrator with a focus on Sales Cloud; familiarity with AI tools is a plus.
The predicted salary is between 63000 - 77000 £ per year.
This job is with Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Accepting applications until: 27 November 2026
Your new role: Salesforce Administrator
Are you a Salesforce professional who loves experimenting with new tools, challenging the status quo, and shipping outcomes fast? If you thrive in environments where you can move quickly, embrace AI-powered ways of working, and make a direct impact across sales, customer support, and marketing, this role is for you.
As a Salesforce Administrator at Global, you'll wear multiple hats - combining your passion for platform optimisation with the curiosity to explore emerging tools like AI-assisted development and Marketing Cloud Next. You'll play a critical role in managing Global's Salesforce setup, focusing on Sales Cloud, Service Cloud, and Marketing Cloud Next, and working with teams to drive projects from concept to completion.
Key Responsibilities
- Salesforce Platform Management (70%): Manage and maintain the Salesforce ecosystem, including Sales Cloud, Service Cloud, and Marketing Cloud Next. You'll monitor performance, ensure data integrity, run BAU optimisation, support QA activity, and implement solutions that improve system usability and team productivity - using modern development practices.
- Collaboration and Optimisation (30%): Collaborate closely with sales, support, and marketing teams to understand business requirements and deliver tailored Salesforce configurations. You'll bring conviction to your recommendations, challenge assumptions where needed, and ensure seamless integration across Global's applications.
What You'll Love About This Role
- Think Big: Directly influence key business areas, improving efficiency, customer satisfaction, and growth through effective Salesforce management - with the freedom to experiment, fail fast, and learn quickly.
- Better Together: Work closely with various teams to foster dynamic problem-solving and innovative solutions within the Salesforce environment. You'll be empowered to challenge ideas and bring fresh thinking.
- Own it: Gain valuable experience across Sales Cloud, Service Cloud, and Marketing Cloud, alongside hands-on exposure to AI tooling and emerging platforms like Marketing Cloud Next - positioning you for future career advancement within Salesforce and broader tech leadership roles.
- Keep it Simple: Focus on streamlined, user-friendly Salesforce solutions that reduce complexity and empower teams to work efficiently without friction. Leverage AI-assisted development and "vibe coding" approaches to deliver outcomes faster.
What Success Looks Like
In your first few months, you'll have:
- Mastered Global's Salesforce setup, understanding existing workflows, integrations, and how they support sales, support, and marketing teams.
- Built strong relationships with cross-functional teams, aligning Salesforce solutions with their priorities and challenges - and confidently challenging the team where you see opportunities to improve.
- Customised Salesforce environments to enhance usability, data accuracy, and team productivity, using tools such as flows, dashboards, automations, and AI-assisted development.
- Improved Salesforce processes through modern delivery practices, including source-controlled deployments via GitHub and pull request reviews.
- Delivered Salesforce training and support, helping teams maximise the platform's capabilities.
What You'll Need
- Proven Experience: A background as a Salesforce Administrator with a strong focus on Sales Cloud (essential), Service Cloud (highly desirable), and Marketing Cloud (advantageous). Experience in large, complex organisations working on meaningful initiatives is preferred.
- Modern Development Practices: Familiarity with GitHub, pull requests, and source-controlled deployment workflows. Apex experience is a strong plus.
- AI-First Mindset: Active experience using AI tooling in your day-to-day workflow - whether for configuration, automation, or development. An experimental, curious attitude towards new tools is essential.
- Platform Knowledge: Deep understanding of best practices for Salesforce configuration, automation, and data management. Awareness of Marketing Cloud Next is a bonus.
- Conviction and Energy: A confident, direct communicator who brings energy, challenges constructively, and isn't afraid to push back when it leads to better outcomes.
- Outcomes-Focused: A fail-fast mentality - biased towards action, learning quickly from what doesn't work, and shipping solutions that move the needle.
- Collaboration Skills: Ability to work effectively with cross-functional teams, gathering requirements and implementing scalable solutions.
- Problem-Solving Mindset: Detail-oriented with strong analytical skills, able to troubleshoot, innovate, and support light QA activity.
- User Support: Experience providing user training and support, with a focus on empowering teams to leverage Salesforce effectively.
This role is ideal for a dynamic, experimentation-led Salesforce professional eager to make an impact across sales, customer support, and marketing through modern tooling, AI-powered workflows, and a relentless focus on outcomes.
Salesforce Administrator employer: Global
Global is an exceptional employer that champions inclusivity and creativity, making it a fantastic place for aspiring Junior Shooters & Video Editors. Located in the vibrant Leicester Square, employees benefit from a dynamic work culture that encourages collaboration and innovation, with ample opportunities for professional growth within a highly skilled team. With the chance to create impactful content seen by millions, Global not only values your contributions but also supports your development in a fast-paced, exciting environment.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Global or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Global.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Global.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Global that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Global.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Global and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Global
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Global uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
