Operations Executive

At Global, we think big, work hard, and never stand still. We're the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone's day brighter— our Globallers, our audiences, our partners, and our communities.

Your new role

We're looking for someone organised, process-driven and comfortable with data to help run and set up Premium Rate competitions, working in a fast-paced dynamic environment.

Key Responsibilities

• Setting up SMS marketing campaigns in our platform.
• Feeding into the SMS marketing strategy.
• Checking incoming data to make sure it's correct.
• Organising and structuring data so the team can make good decisions.
• Writing simple, clear copy for SMS messages and other campaign content.
• Spotting issues early and fixing things before they become a problem.
• Being across the detail for all things related to compliance and Premium Rate regulation.

What You'll Love About This Role

• Think Big: You’ll see the impact of your work through tangible results.
• Own It: Sit right at the heart of how our competitions run, taking responsibility for the detail and keeping everything run smoothly.
• Keep it Simple: You’ll always be on the lookout for ways to streamline processes and work smarter.
• Better Together: You’ll work in a great team who you can learn from.

What Success Looks Like

In your first few months, you’ll have:

• Developed a solid understanding of the Premium Rate industry and regulations.
• Built an understanding of our different audiences and how to communicate with them.
• Become comfortable with the platforms we use and begun to feed into their improvement.
• Taken ownership of the role and identified ways to drive efficiency and results.

What You'll Need

• The ability to stay highly organised and comfortably manage multiple tasks at once.
• Strong attention to detail, with confidence using spreadsheets and spotting patterns or trends in data.
• A proactive mindset and the habit of thinking ahead.
• Clear communication skills and the ability to write neat, straightforward copy.
• Determination and perseverance to ensure work is completed accurately and to a high standard.
• Confidence working with digital systems and tools.

We are dedicated to creating a place where different voices are represented, amplified and celebrated. We know that we can't serve our diverse audiences without first celebrating it in our people, which is why we're passionate about creating an inclusive culture where every Globaller can belong. As a business, we believe in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, drop us an email at recruitment@global.com, we'll be happy to help.