At a Glance
- Tasks: Support the Director and team with admin, guest bookings, and exciting projects.
- Company: Join a leading entertainment company at the heart of TV, film, and music.
- Benefits: Gain valuable experience in a fast-paced environment with growth opportunities.
- Other info: Dynamic role with a supportive team and a chance to make an impact.
- Why this job: Be part of high-profile projects and build relationships with talent and partners.
- Qualifications: Previous assistant experience and a passion for media and entertainment.
The predicted salary is between 40000 - 50000 £ per year.
Job Description
Your Role: Team Assistant
We’re looking for a highly organised and personable Relations Assistant to support the Director of Artist & Entertainment Relations and the wider team.
You’ll help keep a busy department running smoothly, from diary management and admin to supporting guest bookings, studio visits and special projects.
This is a great opportunity for someone with some previous assistant experience who wants to grow in a fast-paced team at the heart of TV, film and music.
Key Responsibilities
- Talent and guest liaison (25%): Assist with guest bookings, talent liaison and studio visits at Global, helping to deliver a professional and welcoming experience.
- Assistant Support to Director of Artist & Entertainment Relations (30%): Provide day-to-day support to the Director of Artist & Entertainment Relations, including diary management, scheduling, travel coordination and general administration.
- Projects and events (22.5%): Help coordinate logistics for meetings, events and talent-related activity, including Make Some Noise charity auction items, podcast requests and other team projects as needed.
- Team coordination (22.5%): Support the wider Artist & Entertainment Relations team with day-to-day activity, ensuring information, documents and processes are organised and up to date.
- What You’ll Love About This Role
- Think Big: Work on high-profile projects and activity across TV, film, music and entertainment, supporting relationships with a wide range of partners and talent.
- Own It: Take responsibility for keeping diaries, logistics and admin running smoothly, becoming a trusted point of contact for the team.
- Keep it Simple: Help streamline processes, documentation and communication so the team can focus on delivering great work.
- Better Together: Build strong relationships with internal teams, external stakeholders, clients and talent representatives, acting as a reliable and supportive team player.
- What Success Looks Like
- In Your First Few Months, You’ll Have
- Built an effective working rhythm with the Director of Artist & Entertainment Relations.
- Established yourself as a dependable support for the whole team.
- Managed diaries, meetings and studio visits smoothly and professionally.
- Supported the coordination of events, projects and charity activity.
- Developed strong working relationships with internal teams and external contacts.
- What You’ll Need
- Relevant experience: Some previous experience in a PA, assistant or coordination role.
- Organisation & detail: Able to manage multiple tasks, prioritise effectively and maintain high attention to detail.
- Communication skills: Confident working with people at all levels, in person and in writing.
- Calm under pressure: Comfortable working in a fast-paced environment with changing priorities.
- Team mindset: A positive, proactive attitude and willingness to help wherever needed.
- Interest in entertainment: Genuine interest in media, TV, film and music, and a desire to learn and grow in this space.
- #J-18808-Ljbffr
Team Assistant - Artist & Entertainment Relations in London employer: Global
Global is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals looking to make a significant impact in the tech industry. With a strong emphasis on employee growth and development, you will have access to numerous opportunities to enhance your skills and advance your career while working alongside visionary leaders in a dynamic environment. Located at the forefront of technological advancement, Global offers unique advantages such as exposure to cutting-edge AI initiatives and a commitment to continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Team Assistant - Artist & Entertainment Relations in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Global. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Global before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Team Assistant - Artist & Entertainment Relations in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Global:Your cover letter is your chance to shine! Tell us why you want to work at Global specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Global!
How to prepare for a job interview at Global
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
