At a Glance
- Tasks: Lead high-impact projects, ensuring effective delivery and communication across teams.
- Company: Join a dynamic company focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting role with excellent networking opportunities across various departments.
- Why this job: Make a real impact by driving operational improvements and supporting AI initiatives.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 50000 - 60000 € per year.
As Operations Delivery Project Lead, you will play a pivotal role in delivering high-impact commercial and operational projects across our diverse portfolio. Acting as a key link between Commercial, Technology and wider business teams, you’ll ensure that new systems, processes and initiatives are delivered effectively, on time and with clear communication to all stakeholders.
Alongside your broader project portfolio, you will also support elements of Global’s commercial AI programme. This will involve helping to track progress across relevant AI workstreams, maintaining clear and accurate documentation, and working with internal AI developers to ensure tools meet commercial requirements and land successfully with end users. AI delivery will form a part of your remit, complementing your wider focus on systems, process and operational improvement.
This maternity cover role requires exceptional project management capability, strong delivery focus and superb stakeholder management. You’ll identify opportunities for operational improvement, oversee implementation of system and process changes, and collaborate across the organisation to support Commercial Operations Delivery in driving business‑enhancing initiatives.
Key Responsibilities- Project & Delivery Leadership (50%)
- Lead end‑to‑end delivery of commercial and operational projects, from scoping and planning through to launch, adoption and post‑implementation review.
- Act as the central coordinator ensuring timelines, dependencies and risks are managed effectively.
- Communicate project progress clearly and consistently across impacted teams.
- Work closely with Operations Delivery Managers to ensure resources and support are aligned to project priorities.
- Support and lead on project delivery of the commercial AI programme as part of your portfolio, including tracking workstream progress and maintaining accurate documentation.
- Systems Development & Process Improvement (15%)
- Identify requirements for systems integration, efficiency, and performance enhancements across the commercial landscape.
- Partner with Technology to ensure commercial needs are understood, prioritised, and delivered.
- Where relevant, work with internal AI developers to ensure commercial considerations are captured as AI‑driven tools or features are introduced.
- Support ongoing development and optimisation of commercial systems, processes and tools.
- Stakeholder Management & Collaboration (20%)
- Build a strong network across departments including Audio, Outdoor, DAX, Branded Content, Partnerships, Legal, and Technology.
- Facilitate effective cross‑functional communication, ensuring teams are prepared, engaged and supported throughout change programmes.
- Map stakeholders for each project and establish a clear communication and engagement plan for all key project streams including the Commercial AI programme.
- Reporting, Data & Dependencies (10%)
- Coordinate with Analytics and Data Warehousing teams to ensure reporting and data needs are captured, documented and prioritised.
- Assess downstream impacts of system or process changes, ensuring risks are mitigated and dependencies are clearly understood.
- Training, On‑Boarding & Change Adoption (5%)
- Design and deliver clear, engaging onboarding and training programmes for new systems and processes.
- Ensure business‑as‑usual teams have the support, materials and knowledge needed to embed new ways of working.
- There will be a key focus on supporting the introduction and adoption of AI tools where relevant, ensuring teams understand their purpose and value.
- Think Big: Think creatively and play a pivotal role in delivering commercially focussed business enhancing projects.
- Own It: Always ensure you lead on projects from concept to delivery and beyond.
- Keep it Simple: Keep focussed on the end goal and get things done.
- Better Together: Collaborate with the Commercial Operations Delivery team and contacts across the full breadth of our commercial offering.
In your first few months, you’ll have:
- Built your professional network across the business within the Audio, DAX and Outdoor Commercial teams as well as Technology, Legal, Finance and Branded Content.
- Familiarised yourself with the range of commercial systems that the teams use, understand how they are connected and how current tech projects will enhance these systems.
- Identified and implemented a clear framework for communicating live projects and their status.
- Worked with Operations Delivery Managers to understand how they can best support you on live projects and new initiatives.
- Worked with the Commercial Operations Delivery team to create strategic roadmap for Commercial Operations Delivery.
- Defined realistic and measurable OKRs that align with the strategic priorities of the National Commercial team.
- Worked alongside other senior members of the Commercial Operations Delivery team to proactively identify new projects, initiatives or training needs to enhance our ways of working.
- Proven experience delivering complex, multi‑stakeholder projects.
- Strong project management and organisational skills, with the ability to juggle multiple workstreams.
- Excellent stakeholder management and communication skills, able to influence at all levels.
- Problem‑solving mindset with a focus on practical, commercial outcomes.
- Data‑driven approach to decision‑making and prioritisation.
- Strategic and creative thinking, with the ability to simplify and implement effective solutions.
- Strong negotiation and time‑management skills.
- Passion for continuous learning and improving ways of working.
Operations Delivery Project Lead in London employer: Global
As an Operations Delivery Project Lead, you will thrive in a dynamic and collaborative work environment that values innovation and continuous improvement. Our company offers exceptional employee growth opportunities, a strong focus on work-life balance, and a commitment to fostering a culture of teamwork and open communication. Located in a vibrant area, we provide unique advantages such as access to cutting-edge technology and resources, ensuring you can make a meaningful impact while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Delivery Project Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Operations Delivery Project Lead role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their commercial AI programme and think about how your skills can contribute. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your communication skills! As a key link between teams, you’ll need to convey ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch and ensure you can articulate your project management experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to exciting projects.
We think you need these skills to ace Operations Delivery Project Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in project management and stakeholder collaboration. We want to see how your skills align with the role of Operations Delivery Project Lead, so don’t hold back!
Showcase Your Achievements:When detailing your past projects, focus on the impact you made. Use metrics and specific examples to demonstrate how you’ve successfully delivered complex projects. This will help us see your potential in driving our commercial and operational initiatives.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key messages come through loud and clear. This will make it easier for us to understand your fit for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Global
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the types of commercial and operational projects the company is involved in. Be ready to discuss how your past experiences align with their project delivery needs, especially in terms of managing timelines and stakeholder communication.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to build strong relationships across different teams. Think about times when you successfully facilitated cross-functional communication or navigated complex stakeholder dynamics, as this role heavily relies on collaboration.
✨Demonstrate Your Problem-Solving Mindset
Be ready to discuss specific challenges you've faced in previous projects and how you approached solving them. Highlight your data-driven decision-making process and how it led to practical, commercial outcomes, which is crucial for this position.
✨Familiarise Yourself with AI Tools
Since the role involves supporting the commercial AI programme, brush up on any relevant AI tools or systems you've worked with. Be prepared to discuss how you can help track progress and ensure these tools meet commercial requirements, showing your proactive approach to learning and improvement.
