At a Glance
- Tasks: Lead the strategy for consumer-facing digital products and manage impactful campaigns.
- Company: Join Global, a leader in enhancing customer experiences.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a team that values innovation and creativity.
- Why this job: Shape how millions engage with Global’s brands and drive loyalty.
- Qualifications: Proven CX leadership experience and hands-on knowledge of Braze.
The predicted salary is between 60000 - 80000 £ per year.
Global is seeking a Head of Customer Experience to lead the strategy for consumer-facing digital products.
You will manage a team and drive the launch of impactful campaigns across multiple channels, enhancing engagement and loyalty among users.
The ideal candidate will have proven CX leadership experience, hands-on experience with Braze, and a strong capability in audience segmentation.
Join us to shape how millions experience Global’s brands.
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We think you need these skills to ace Head of CX, CRM & Loyalty Strategy in London
Customer Experience Leadership
Digital Product Strategy
Campaign Management
Audience Segmentation
Braze
Team Management
Engagement Strategies
