Accepting applications until: 13 November 2026Job DescriptionYour Role: Digital Infrastructure EngineerJoin the Outdoor Digital Infrastructure team and help keep the technology behind Global's digital advertising estate reliable, resilient and ready to evolve. Reporting to the Head of Outdoor Digital Service Management, you will support infrastructure across the UK and Ireland, including London's TfL travel network. As a Digital Infrastructure Engineer at Global, you will: Key ResponsibilitiesDevelop digital infrastructure: Document existing capabilities and business requirements, then implement new and improved digital infrastructure in line with agreed designs, standards and protocols. Identify recurring issues, establish root causes and workarounds, and deliver or support permanent fixes. Manage change and deployment: Work closely with project, technology and on-site installation teams to deliver safe, reliable end-to-end deployments. Provide technical expertise to first-line teams, particularly during live incidents and deployments, and maintain clear, useful documentation that supports effective service delivery. Take technical responsibility for planned installations and operational activities, including regular overnight work, ensuring delivery is safe, correct and to the required standard. What You'll Love About This RoleThink Big: Help shape the digital infrastructure behind Outdoor advertising across the UK and Ireland. Own It: Take responsibility for technical delivery, service improvements and resolving issues that matter. Better Together: Partner with project teams, suppliers, installers and colleagues across Global to deliver great outcomes. Built a strong understanding of Global's core Outdoor digital infrastructure and key documentation. Become confident using core applications, including the relevant content management system. Developed an understanding of IP schemas, connectivity relationships and project requirements. Experience supporting Windows desktop and server environments, Linux operating systems and core infrastructure technologies such as DNS, DHCP, IIS or Apache. Network and remote support skills: Confidence using remote management tools, networking technologies and scripting tools such as PowerShell to diagnose and resolve issues. Experience implementing technical solutions, integrating off-the-shelf products and supporting small to medium-sized technical projects. Experience working with an IT service management tool and within an ITIL-aligned environment, including incident, problem and change management. Digital platform knowledge: Experience supporting digital advertising, digital signage or a comparable content management platform in a live environment. Able to work effectively with technical and non-technical colleagues, suppliers and customer-facing teams, prioritising work according to impact and risk. ITIL Foundation, relevant Microsoft certifications and a Level 3 IT qualification or equivalent are beneficial. Leicester Square - LondonType: Full time
Digital Infrastructure Engineer (Permanent) in London employer: Global
Global is an exceptional employer that champions inclusivity and creativity, making it a fantastic place for aspiring Junior Shooters & Video Editors. Located in the vibrant Leicester Square, employees benefit from a dynamic work culture that encourages collaboration and innovation, with ample opportunities for professional growth within a highly skilled team. With the chance to create impactful content seen by millions, Global not only values your contributions but also supports your development in a fast-paced, exciting environment.
