Commercial Insight Executive in London

The Commercial Insight Executive (First Response) supports the delivery of insight across Global, helping turn requests into clear, commercially focused outputs that support sales teams and business decision-making. Working closely with the wider insight team, you’ll help respond to insight requests, maintain strong relationships with stakeholders, and support the development of tools, processes and best practice across the business. You’ll play a key role in ensuring insight is easy to access, understand and apply. You’ll also support training and onboarding activity, help maintain data quality and processes, and contribute to building an insight-first culture by ensuring insight is embedded into briefs, planning and conversations from the start.

Key Responsibilities

• Support the delivery of insight requests, providing clear, concise, and commercially relevant outputs to internal stakeholders.
• Help communicate insights and data in a simple and engaging way to a range of audiences, including commercial teams, agencies and clients.
• Assist with the maintenance and development of self-serve insight tools to improve accessibility and efficiency.
• Build positive working relationships with sales teams and stakeholders across the business to support engagement with insight products and services.
• Support training and onboarding sessions for new starters and existing team members on tools, processes, and best-practice usage.
• Help maintain and improve insight processes, documentation, and request tracking to support consistency and efficiency.
• Contribute to team meetings and cross-functional discussions to stay aligned with commercial priorities and business needs.
• Support collaboration across teams by sharing updates, learnings, and feedback to improve ways of working.

What You’ll Love About This Role

• Think Big: Learns to spot patterns and opportunities within insight requests and contributes ideas that support wider commercial impact.
• Own It: Takes responsibility for delivering high-quality work, managing requests effectively, and continuously developing expertise.
• Keep It Simple: Helps turn data into clear, actionable insight and supports making tools and processes easy to use.
• Better Together: Works collaboratively across teams, building strong relationships and contributing to a positive, insight-led culture.

What Success Looks Like

In your first few months, you’ll have:

• Become familiar with key insight tools, data sources, and processes.
• Supported the delivery and tracking of insight requests across the business.
• Started building relationships with commercial teams, stakeholders, and insight partners.
• Contributed to training and onboarding activities.
• Begun participating in proactive insight discussions and team initiatives.
• Developed confidence in communicating insight findings and recommendations to stakeholders.

What You’ll Need

• Strong communication skills, with the ability to explain data and insight clearly to different audiences.
• Confidence working with data and turning findings into clear, actionable recommendations.
• Good stakeholder management skills and the ability to build effective working relationships.
• Strong organisational skills, with the ability to manage multiple requests and priorities.
• Experience or interest in commercial insight, analytics, research, media, marketing, or a data-led environment.
• A collaborative and proactive approach, with a willingness to learn and adapt in a fast-paced environment.
• Experience using data, insight, or audience planning tools, or an eagerness to learn new systems and platforms.
• Good attention to detail and a focus on maintaining accuracy and data quality.
• A willingness to support training, onboarding, and knowledge sharing across the team.