At a Glance
- Tasks: Support and troubleshoot ad tech solutions while collaborating with teams and partners.
- Company: Join a leading digital advertising company shaping the future of ad technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with opportunities to work on exciting projects across the UK and US.
- Why this job: Be at the forefront of innovative ad tech and make a real impact in the industry.
- Qualifications: Experience in ad tech support or solutions engineering and strong problem-solving skills.
Join Global’s Digital Advertising Exchange (DAX) team and help shape the next generation of advertising technology across Digital Audio and Digital Out-of-Home. This role is ideal if you enjoy working with engineers, third‑party partners and users to solve complex problems, integrate new technology and deliver value in a fast‑moving industry.
Accepting Applications Until 28 August 2026
Key Responsibilities- Technical support and troubleshooting (35%): Act as a primary technical support contact for Ad Ops, Partnerships and external clients. Troubleshoot and resolve issues related to ad serving, reporting discrepancies, content and ad delivery, and partner integrations.
- Integrations and onboarding (30%): Support the onboarding of new supply partners and demand sources (DSPs, agencies and direct clients). Configure and test integrations, including OpenRTB connections, deal IDs and ad tag/creative validation.
- Monitoring and optimisation (20%): Proactively monitor system performance, including QPS, win rates, error logs and partner health. Analyse and report on partner performance, highlighting issues and recommending technical solutions.
- Collaboration and documentation (15%): Work closely with engineering and product teams to elevate issues and contribute to product improvements. Document processes, maintain knowledge‑base content and provide training for internal stakeholders.
- Think Big: Work with leading audio, podcast and DOOH ad tech, helping to shape how programmatic buyers access DAX inventory across the UK and US.
- Own It: Take end‑to‑end ownership of technical investigations and integrations, from first diagnosis through to resolution and follow‑up.
- Keep it Simple: Translate complex technical concepts into clear, practical guidance for commercial and operations teams, enabling them to serve clients confidently.
- Better Together: Partner with Ad Ops, Sales, Product and Engineering teams, as well as external platforms and agencies, to deliver reliable, high‑performing campaigns.
In your first few months, you’ll have:
- Built strong relationships with Ad Ops, Commercial, Product and Engineering teams in the UK and with DAX Audio US.
- Taken ownership of technical support issues and integrations, resolving them confidently and communicating clearly with stakeholders.
- Gained a solid understanding of Global’s ad tech stack, including how DAX connects to SSPs, DSPs, Global inventory and external publishers.
- Helped onboard at least one new partner or integration, from testing through to go‑live.
- Developed a strong understanding of the data that powers our platforms, including key metrics, normal vs abnormal trends, where datasets are stored and how to query them.
- Ad tech experience: Experience in a technical support, solutions engineering or ad operations role within the digital advertising ecosystem (e.g. publisher, SSP, DSP, ad network or agency).
- Programmatic understanding: Knowledge of programmatic advertising, including SSPs, DSPs, ad exchanges and real‑time bidding (RTB).
- Technical troubleshooting: Experience investigating integration issues, latency, ad delivery problems or discrepancies.
- Data and analysis skills: Ability to work with data using tools such as Excel, SQL or BI platforms to identify issues and trends.
- Ad standards knowledge: Familiarity with digital ad standards and formats (e.g. IAB specifications).
- Technical literacy: Ability to read and interpret JSON, XML and API call structures, and confidence working with HTTP requests, cookies, tracking pixels and debugging creative delivery.
- Communication & problem solving: Strong problem‑solving skills and the ability to explain technical concepts clearly to non‑technical stakeholders.
- Nice to have (not essential): Scripting skills (e.g. Python) for debugging or automation; experience with audio or podcast ad tech; experience working across multiple regions (for example, UK and US).
Ad Tech Solutions Engineer in London employer: Global
Global is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals looking to make a significant impact in the tech industry. With a strong emphasis on employee growth and development, you will have access to numerous opportunities to enhance your skills and advance your career while working alongside visionary leaders in a dynamic environment. Located at the forefront of technological advancement, Global offers unique advantages such as exposure to cutting-edge AI initiatives and a commitment to continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Ad Tech Solutions Engineer in London
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Global!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Global, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Global.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Ad Tech Solutions Engineer in London
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Global, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Global.
How to prepare for a job interview at Global
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
