At a Glance
- Tasks: Drive programmatic revenue growth and build strategic agency relationships.
- Company: Global, an inclusive employer supporting the LGBTQ+ business community.
- Benefits: Autonomy over your portfolio, professional development, and a collaborative environment.
- Other info: Join a dynamic team with opportunities for coaching and leadership.
- Why this job: Shape the future of programmatic Audio and Outdoor while making a real impact.
- Qualifications: Deep programmatic expertise and strong communication skills required.
The predicted salary is between 54000 - 66000 £ per year.
This job is with Global, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Accepting applications until:
21 August 2026 Job Description
Your Role: Senior Programmatic Manager, Customer Success
A senior commercial role focused on driving programmatic revenue growth across Global's Outdoor & Audio portfolios through DAX, owning agency strategy and relationships, developing new business opportunities, and helping shape Global's programmatic offering.
As a Senior Programmatic Manager at Global, you will
Key Responsibilities
- Commercial Growth & Strategy (40%): Own the commercial strategy for your agency portfolio, generating programmatic revenue, identifying growth opportunities, prioritising key accounts and maintaining a robust pipeline, forecast and annual growth plan.
- Agency Partnerships & Market Development (30%): Build strategic relationships with senior agency and trading desk stakeholders, maintain a strong profile across planning and programmatic teams, lead DAX education and positioning, and represent Global at presentations, events and thought leadership opportunities.
- Campaign, Product & Team Leadership (30%): Oversee end-to-end activation, including PMP setup and campaign performance, and work cross-functionally with Product, Operations, Technology and Sales to improve delivery and evolve our proposition.
Provide market feedback and coach and develop a Programmatic Manager.
What You'll Love About This Role
Think Big: Help shape the future of programmatic Audio and Outdoor, bringing new products, processes and commercial opportunities to market.
Own It: Take autonomy over your agency portfolio, business plan, pipeline and revenue growth.
Keep it Simple: Turn complex programmatic technology and buying mechanics into clear, practical solutions for agencies, clients and internal teams.
Better Together: Partner closely with Sales, Product, Operations and Technology while coaching colleagues and building strong external relationships.
What Success Looks Like
In your first few months, you'll have
- Assessed revenue performance across your agency portfolio and mapped clear opportunities to grow DAX presence.
- Built a robust, accurate pipeline and established strong forecasting rhythms.
- Become confident in the DAX platform, reporting systems and campaign activation process.
- Built strong relationships and profile across agency planning and trading desk teams, while contributing to new products and processes.
- What You'll Need
- Programmatic Expertise: Deep knowledge of the programmatic supply chain with hands-on DSP or SSP experience; knowledge of DOOH and/or audio is a bonus.
- Commercial & Analytical Thinking: Ability to balance revenue growth with operational excellence, using data to identify opportunities and solve problems.
- Communication & Influence: Excellent presentation and interpersonal skills, with the confidence to build rapport and influence stakeholders at all levels.
- Collaboration & Leadership: A proactive team player who can motivate others, work across different personalities and functions, and bring solutions to complex challenges.
- Coaching and Development: Nurturing talent by empowering and guiding individuals to unlock their potential
- Building Trust: Creating and maintaining an inclusive environment where diverse views and experiences are welcomed and celebrated in your team
Senior Programmatic Manager, Customer Success in Leicester employer: Global
Global is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals looking to make a significant impact in the tech industry. With a strong emphasis on employee growth and development, you will have access to numerous opportunities to enhance your skills and advance your career while working alongside visionary leaders in a dynamic environment. Located at the forefront of technological advancement, Global offers unique advantages such as exposure to cutting-edge AI initiatives and a commitment to continuous improvement.
