At a Glance
- Tasks: Manage customer orders and support sales teams to deliver exceptional service.
- Company: Global, an inclusive employer committed to diversity and community.
- Benefits: Flexible working hours, inclusive culture, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on collaboration and innovation.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27000 - 33000 £ per year.
This job is with Global, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
- Accepting applications until: 26 September 2026 Job
- Description
- Your
Role: Outdoor Planning and Service Executive The Commercial Outdoor Operations team is at the heart of the business and our priority is to drive improvements, so we deliver excellent standards of customer service that exceed our customer's expectations.
Our aim is to ensure the customer experience is at the forefront of everyone's mind and we always strive to give our customers the best service possible.
You'll be working in a fast-paced team, focused on working with sales and delivery operations to successfully book and deliver customers' campaigns.
The Outdoor Planning and Service Executive plays a key role in delivering exceptional customer support to both external customers and internal partners, ensuring high levels of customer satisfaction.
This role focuses on efficiently managing customer orders and email communications, ensuring they are processed promptly, accurately, and to a high standard.
You will be responsible for providing up-to-date inventory information to customers and the sales team while collaborating with sales and trading teams to ensure customer campaigns are successfully and accurately booked into the system.
Additionally, you will oversee post-campaign analytics, ensuring a seamless end-to-end customer experience.
Key Responsibilities Collaboration
- Support the national sales team by providing timely and accurate information to assist in client discussions.
- Maintain professional and effective communication with customers and all stakeholders.
- Work closely with Commercial Operations, Finance and Fulfilment teams to ensure customers receive accurate campaign information and any issues are swiftly resolved.
- Contribute to the implementation and improvement of initiatives within Commercial Operations.
- Customer Support
Outdoor Planning and Service Executive in Leicester employer: Global
Global is an exceptional employer that champions inclusivity and creativity, making it a fantastic place for aspiring Junior Shooters & Video Editors. Located in the vibrant Leicester Square, employees benefit from a dynamic work culture that encourages collaboration and innovation, with ample opportunities for professional growth within a highly skilled team. With the chance to create impactful content seen by millions, Global not only values your contributions but also supports your development in a fast-paced, exciting environment.
