At a Glance
- Tasks: Lead operations and product development for a cutting-edge programmatic audio platform.
- Company: Join Global, a leader in innovative audio advertising solutions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on operational excellence and customer experience.
- Why this job: Shape the future of programmatic audio and drive impactful innovations.
- Qualifications: Experience in programmatic advertising and strong analytical skills required.
The predicted salary is between 80000 - 100000 £ per year.
The Head of DAX Programmatic Audio – Operations & Product will lead the operational delivery, platform development and strategic evolution of Global’s programmatic audio capabilities across DAX Audio.
The role sits at the intersection of ad technology, product, operations and partner enablement, ensuring the DAX Audio programmatic platform is scalable, reliable and easy to transact with for DSPs, agencies and buyers. This includes supporting both Global-owned inventory and selected partner supply integrations. Whilst not a direct commercial role, the position requires strong market awareness and understanding of DSP and customer needs to help shape platform priorities, improve operational workflows and support programmatic revenue growth. The role will work closely with Commercial Tech, Data, Supply, Finance, Delivery and Commercial teams across Global and international DAX markets.
Key Responsibilities
- Operational Leadership 40%
- Lead and improve operational workflows across campaign setup, delivery and optimisation for DAX Audio programmatic.
- Own end-to-end operational delivery, process ensuring scalability, efficiency and platform reliability.
- Act as the senior escalation point for operational and technical issues across internal teams, DSPs and external partners.
- Identify and resolve delivery friction points impacting campaign performance or customer experience.
- Shape Product & Platform Development 20%
- Define and prioritise the DAX Audio programmatic roadmap in collaboration with Commercial Tech and DAX Audio leadership.
- Translate DSP, customer and operational feedback into platform enhancements and development priorities.
- Support the rollout of new programmatic audio products, capabilities and integrations.
- Ensure new functionality is supported by clear processes, documentation and user training.
- Drive improvements in DSP connectivity, transaction mechanics and operational efficiency.
- Shape DSP & Partner Management 40%
- Maintain strong working relationships with DSPs and platform partners to support innovation, adoption and delivery optimisation.
- Support DSP onboarding, QA, troubleshooting and creative compliance.
- Monitor platform health and coordinate resolution of technical or delivery issues.
- Support the evolution of partner inventory integrations alongside Global-owned audio supply.
- Oversee financial reconciliation, spend tracking, billing and operational reporting across DSP and internal dashboards.
What You'll Love About This Role
- Think Big: You'll help shape the future direction of one of the UK's leading programmatic audio platforms, influencing product strategy, DSP integrations and operational innovation across both Global-owned and partner inventory.
- Own It: You'll have real ownership across platform operations, delivery and roadmap prioritisation — with the autonomy to identify opportunities, solve problems and drive improvements that directly impact customers and revenue.
- Keep it Simple: You'll streamline workflows, improve operational efficiency and help simplify complex programmatic processes for internal teams, DSPs and customers alike.
- Better Together: You'll work cross-functionally with Commercial Tech, Product, Operations, Sales, DSPs and external partners, building strong relationships to deliver scalable solutions and a best-in-class customer experience.
What Success Looks Like
- Delivered operational stability and scalability across DAX Audio programmatic campaigns.
- Reduced delivery friction points and improved DSP/platform efficiency.
- Built strong relationships across DSPs, commercial, operational and technical teams.
- Established clear workflows, documentation and operational best practices.
- Defined roadmap priorities aligned with platform growth and customer needs.
- Improved issue resolution and feedback processes across teams.
- Successfully supported onboarding and management of owned-and-operated and partner audio inventory.
What You'll Need
- Strong experience in programmatic advertising and ad tech ecosystems with specialist knowledge of digital Audio preferable.
- Deep understanding of DSPs, SSPs, programmatic workflows and digital advertising infrastructure.
- Experience leading platform operations, product operations or operational strategy in a fast-paced environment.
- Strong analytical and problem‑solving skills with the ability to manage complex operational and technical challenges.
- Commercial awareness, including financial reconciliation, reporting and platform governance.
- Ability to balance strategic thinking with hands‑on operational execution.
- Strong communication and stakeholder management skills across technical and commercial teams.
Head of Operations & Product - DAX Programmatic Audio employer: Global
At Global, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As the Head of Operations & Product for DAX Programmatic Audio, you will enjoy unparalleled opportunities for professional growth while working at the forefront of ad technology in a vibrant environment. Our commitment to employee development, coupled with our focus on operational excellence and strong partnerships, makes Global a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations & Product - DAX Programmatic Audio
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their programmatic audio capabilities and think about how your experience aligns with their needs. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in operational leadership and product development can benefit their DAX Audio platform. Keep it concise and focus on how you can help improve workflows and drive revenue growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Head of Operations & Product - DAX Programmatic Audio
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Operations & Product role. Highlight your experience in programmatic advertising and ad tech, as well as any leadership roles you've held in similar environments.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved operational workflows or led product development in the past. Make it personal and engaging!
Showcase Your Analytical Skills:Since this role requires strong analytical abilities, be sure to mention any relevant projects where you've tackled complex operational challenges. We want to see how you approach problem-solving and decision-making.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Global
✨Know Your Programmatic Stuff
Make sure you brush up on your knowledge of programmatic advertising and the ad tech ecosystem, especially digital audio. Be ready to discuss how DSPs and SSPs work, as well as any recent trends in the industry that could impact the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led operational improvements or product development in previous roles. Highlight specific instances where you identified friction points and implemented solutions that enhanced efficiency or customer experience.
✨Understand the Bigger Picture
Familiarise yourself with Global's DAX Audio platform and its strategic goals. Think about how your experience aligns with their mission to improve operational workflows and support programmatic revenue growth, and be ready to share your insights.
✨Build Relationships
Since this role involves working closely with various teams and partners, think about how you can demonstrate your strong communication and stakeholder management skills. Prepare to discuss how you've successfully collaborated with cross-functional teams in the past.
