Head of CX, CRM & Loyalty Strategy

Head of CX, CRM & Loyalty Strategy

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Global

At a Glance

  • Tasks: Lead the strategy for customer experience and manage impactful campaigns across channels.
  • Company: Global, a leader in consumer-facing digital products.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Join a passionate team dedicated to transforming customer experiences.
  • Why this job: Shape how millions engage with Global’s brands and enhance user loyalty.
  • Qualifications: Proven CX leadership, hands-on experience with Braze, and strong audience segmentation skills.

The predicted salary is between 60000 - 80000 £ per year.

Global is seeking a Head of Customer Experience to lead the strategy for consumer-facing digital products.

You will manage a team and drive the launch of impactful campaigns across multiple channels, enhancing engagement and loyalty among users.

The ideal candidate will have proven CX leadership experience, hands-on experience with Braze, and a strong capability in audience segmentation.

Join us to shape how millions experience Global’s brands.

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Global

Contact Details:

Global Recruitment Team

We think you need these skills to ace Head of CX, CRM & Loyalty Strategy

Customer Experience Leadership
Digital Product Strategy
Campaign Management
Audience Segmentation
Braze
Team Management
Engagement Strategies