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- Tasks: Conduct audits and inspections to ensure compliance with safety and quality standards.
- Company: Join a leading organisation ensuring safety and quality across London's transport network.
- Benefits: Competitive salary, training opportunities, and a chance to make a real impact.
- Why this job: Shape the future of safety and quality in one of London’s busiest environments.
- Qualifications: Experience in quality or compliance roles and strong communication skills required.
- Other info: Dynamic role with opportunities for growth and collaboration with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Your Role: As part of a team of Quality and Compliance Service Controllers, you will be responsible for ensuring that all activities across the TfL estate comply with regulatory, safety, and quality standards. Reporting to the Quality and Compliance S.E.R.V.I.C.E. Manager, this role involves conducting audits, inspections, and compliance checks while also delivering classroom and site-based training to Global staff and contractors. You will also take ownership of specific stations, building relationships with Station Managers to ensure effective quality, compliance, and safety measures.
As a Quality & Compliance Auditor at Global, you will:
- Quality, Compliance & Safety Management (40%)
- Conduct regular quality, compliance, and safety inspections across the TfL estate to ensure alignment with Global and TfL standards (QUENSH).
- Carry out operational audits of Global and Contractor fixers, identifying risks, skills gaps, and improvement opportunities.
- Take ownership of assigned stations, ensuring compliance with safety and operational procedures.
- Monitor and enforce corrective actions following audits or incident investigations.
- Maintain accurate compliance documentation and ensure adherence to regulatory frameworks and contractual obligations.
- Training, Competency & Development (25%)
- Deliver classroom and site-based training sessions to Global and Contractor teams, ensuring consistent understanding of compliance, quality, and safety standards.
- Support new staff onboarding with practical, on-the-job coaching and mentoring.
- Collaborate with the Compliance, Training & Safety Team to update and develop training materials, guides, and competency programs.
- Promote a culture of continuous learning and improvement across all teams.
- Equipment and Asset Control (15%)
- Oversee equipment and asset compliance at stations and depots, ensuring all tools and operational resources meet safety and quality standards.
- Track and report maintenance issues, ensuring timely resolution and documentation.
- Support operational readiness by maintaining accurate records of inspections and equipment certifications.
- Operational Support & Field Delivery (10%)
- Support the Fixing Teams with installation, maintenance, and repair work as required, ensuring all activities meet safety and quality standards.
- Undertake the role of a Multi-Media Technician Advanced / PWT when operationally necessary.
- Stakeholder & Relationship Management (10%)
- Build strong working relationships with Station Managers, Contractors, and internal Global teams.
- Act as a point of contact for compliance matters, sharing insights and updates with key stakeholders.
- Champion Global’s S.E.R.V.I.C.E. culture through collaboration, communication, and accountability.
What You’ll Love About This Role:
- Think Big: You’ll help drive quality and compliance excellence across one of London’s most complex operational environments.
- Own It: Take full ownership of your stations and play a visible role in shaping service quality and safety culture.
- Keep It Simple: Use data and clear communication to make compliance practical and actionable.
- Better Together: Work closely with TfL, contractors, and internal teams to deliver world-class service safely and efficiently.
What Success Looks Like:
- Completed compliance and safety audits across your assigned stations.
- Delivered impactful training sessions for Global and Contractor teams.
- Established strong working relationships with Station Managers and field teams.
- Contributed to measurable improvements in quality, safety, and compliance performance.
What You’ll Need:
- Proven experience in quality, safety, or compliance roles within operational environments (TfL or similar preferred).
- Strong understanding of QUENSH standards and regulatory frameworks. Experience conducting audits, inspections, and safety reviews.
- Confident trainer and communicator, comfortable leading sessions in classroom and field settings.
- Excellent relationship-building skills with the ability to influence and support at all levels.
- Analytical mindset with the ability to interpret and act on data insights.
- Full UK Driving Licence.
Quality and Compliance Auditor in Enfield employer: Global
Contact Detail:
Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Auditor in Enfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Global or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality and compliance. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your training skills! If you’ve delivered training sessions before, be ready to share examples during interviews. Highlight how you made complex topics easy to understand – that’s a big plus for this role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Global.
We think you need these skills to ace Quality and Compliance Auditor in Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in quality, safety, or compliance, and don’t forget to showcase any relevant training or certifications you've got under your belt.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Quality and Compliance Auditor role. Mention specific experiences that align with the responsibilities listed, and show us your passion for quality and safety.
Showcase Your Training Skills: Since delivering training is a big part of this role, make sure to highlight any experience you have in training or mentoring others. Share examples of how you’ve successfully communicated complex information in an engaging way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Global
✨Know Your QUENSH Standards
Make sure you brush up on your knowledge of QUENSH standards before the interview. Being able to discuss how these standards apply to the role will show that you're not just familiar with them, but that you can actively implement them in your work.
✨Showcase Your Training Skills
Since delivering training is a key part of this role, prepare examples of past training sessions you've led. Highlight your approach to engaging participants and ensuring they understand compliance and safety standards. This will demonstrate your confidence and capability as a trainer.
✨Build Relationships in the Interview
Think about how you can build rapport with the interviewers. Discuss your experience in relationship management and how you've successfully collaborated with various stakeholders in previous roles. This will illustrate your ability to foster strong working relationships, which is crucial for this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in quality and compliance situations. Prepare by thinking through past challenges you've faced and how you resolved them, particularly in operational environments. This will help you demonstrate your analytical mindset and practical approach.
