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- Tasks: Conduct audits and inspections to ensure safety and quality standards across TfL stations.
- Company: Join a leading organisation committed to safety and compliance in London's transport network.
- Benefits: Competitive salary, training opportunities, and a chance to make a real impact.
- Why this job: Shape the future of safety and quality in one of London’s busiest environments.
- Qualifications: Experience in quality or compliance roles and strong communication skills required.
- Other info: Dynamic role with opportunities for growth and collaboration with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Your Role: As part of a team of Quality and Compliance Service Controllers, you will be responsible for ensuring that all activities across the TfL estate comply with regulatory, safety, and quality standards. Reporting to the Quality and Compliance S.E.R.V.I.C.E. Manager, this role involves conducting audits, inspections, and compliance checks while also delivering classroom and site-based training to Global staff and contractors. You will also take ownership of specific stations, building relationships with Station Managers to ensure effective quality, compliance, and safety measures.
As a Quality & Compliance Auditor at Global, you will:
- Quality, Compliance & Safety Management (40%)
- Conduct regular quality, compliance, and safety inspections across the TfL estate to ensure alignment with Global and TfL standards (QUENSH).
- Carry out operational audits of Global and Contractor fixers, identifying risks, skills gaps, and improvement opportunities.
- Take ownership of assigned stations, ensuring compliance with safety and operational procedures.
- Monitor and enforce corrective actions following audits or incident investigations.
- Maintain accurate compliance documentation and ensure adherence to regulatory frameworks and contractual obligations.
- Deliver classroom and site-based training sessions to Global and Contractor teams, ensuring consistent understanding of compliance, quality, and safety standards.
- Support new staff onboarding with practical, on-the-job coaching and mentoring.
- Collaborate with the Compliance, Training & Safety Team to update and develop training materials, guides, and competency programs.
- Promote a culture of continuous learning and improvement across all teams.
- Oversee equipment and asset compliance at stations and depots, ensuring all tools and operational resources meet safety and quality standards.
- Track and report maintenance issues, ensuring timely resolution and documentation.
- Support operational readiness by maintaining accurate records of inspections and equipment certifications.
- Support the Fixing Teams with installation, maintenance, and repair work as required, ensuring all activities meet safety and quality standards.
- Undertake the role of a Multi-Media Technician Advanced / PWT when operationally necessary.
- Build strong working relationships with Station Managers, Contractors, and internal Global teams.
- Act as a point of contact for compliance matters, sharing insights and updates with key stakeholders.
- Champion Global’s S.E.R.V.I.C.E. culture through collaboration, communication, and accountability.
What You’ll Love About This Role:
- Think Big: You’ll help drive quality and compliance excellence across one of London’s most complex operational environments.
- Own It: Take full ownership of your stations and play a visible role in shaping service quality and safety culture.
- Keep It Simple: Use data and clear communication to make compliance practical and actionable.
- Better Together: Work closely with TfL, contractors, and internal teams to deliver world-class service safely and efficiently.
What Success Looks Like:
- Completed compliance and safety audits across your assigned stations.
- Delivered impactful training sessions for Global and Contractor teams.
- Established strong working relationships with Station Managers and field teams.
- Contributed to measurable improvements in quality, safety, and compliance performance.
What You’ll Need:
- Proven experience in quality, safety, or compliance roles within operational environments (TfL or similar preferred).
- Strong understanding of QUENSH standards and regulatory frameworks. Experience conducting audits, inspections, and safety reviews.
- Confident trainer and communicator, comfortable leading sessions in classroom and field settings.
- Excellent relationship-building skills with the ability to influence and support at all levels.
- Analytical mindset with the ability to interpret and act on data insights.
- Full UK Driving Licence.
Safety, Quality & Compliance Auditor in Enfield Town employer: Global
Contact Detail:
Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety, Quality & Compliance Auditor in Enfield Town
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at TfL or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to safety, quality, and compliance. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of past audits or training sessions you've conducted. This will help you stand out as someone who can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Safety, Quality & Compliance Auditor in Enfield Town
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Safety, Quality & Compliance Auditor role. Highlight any relevant experience in quality, safety, or compliance roles, especially if you've worked in operational environments like TfL.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality and compliance, and how your background makes you a perfect fit for our team. Don’t forget to mention your experience with audits and training!
Showcase Your Training Skills: Since this role involves delivering training, be sure to highlight any experience you have in teaching or mentoring others. Share specific examples of how you've successfully communicated complex information in an engaging way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Global
✨Know Your QUENSH Standards
Make sure you brush up on your knowledge of QUENSH standards before the interview. Being able to discuss how these standards apply to safety and compliance will show that you're serious about the role and understand the expectations.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific situations, like conducting an audit or delivering training. Think of examples from your past experience where you've successfully managed similar tasks, and be ready to share those stories.
✨Showcase Your Training Skills
Since this role involves delivering training, be prepared to discuss your approach to teaching others. You might even want to prepare a mini-presentation or training outline to demonstrate your ability to communicate complex information clearly.
✨Build Rapport with Interviewers
Remember, relationship-building is key in this role. During the interview, try to connect with your interviewers by asking them about their experiences and insights. This will not only make you more memorable but also show that you value collaboration.
