b Overview /b p In this role you translate rich datasets into clear, compelling insights that guide agency client strategies. You’ll work within the Insight Services team to craft reports, decks and narratives that reveal trends and drive smarter decisions. You’ll collaborate with the Revenue team and present findings to clients and internal partners in a fast-paced environment. Your work supports growth, awareness, and data-driven storytelling across diverse projects. /p b Pay / Benefits /b ul li hybrid working /li li flexitime /li li early Friday finishes in summer /li li 25 days annual leave /li li health cash plan /li li pension matching (4%) /li /ul b Responsibilities /b ul li Support and lead projects for agency clients by turning complex data into clear, actionable narratives through deliverables like decks, reports, and one-pagers /li li Analyze GWI datasets to surface trends and patterns aligned with client objectives /li li Own the quality of outputs—accurate, timely, and aligned with department best practices /li li Keep up with industry news and developments impacting clients /li li Contribute to non-client assets to drive awareness and engagement with potential clients /li li Partner closely with the Revenue team on incoming projects /li li Present insights confidently to clients and internal teams when required /li /ul b Key requirements /b ul li Proven experience as a researcher or analyst, ideally in market research /li li Talent for data storytelling—translating numbers into narratives /li li Exceptional attention to detail and clear writing skills /li li Experience managing client-facing projects and delivering to tight deadlines /li li Strong skills in Microsoft Office, especially Excel and PowerPoint; Google Slides is a plus /li li Excellent organization, time management, and collaboration skills /li li Experience with, or willingness to adopt, AI-powered solutions /li /ul ul li collaboration /li li adaptability to change /li li strong communication /li li Microsoft Excel /li li Microsoft PowerPoint /li li Google Slides /li /ul
Insight Analyst employer: Global Web Index
At GWI, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises innovation and collaboration. As a Senior Customer Success Manager, you'll enjoy meaningful work with visible impact, alongside generous benefits such as 25 days of annual leave, health and wellbeing support, and opportunities for career growth through accredited learning and leadership development. Our commitment to diversity, equity, and inclusion ensures a welcoming environment for all, making GWI a truly rewarding place to advance your career.
