At a Glance
- Tasks: Manage client interactions and support sales for a leading Driving School from home.
- Company: A well-established Driving School focused on client satisfaction and growth.
- Benefits: Flexible working hours, remote work, and a rewarding bonus structure.
- Other info: Enjoy a stable work environment with opportunities for personal development.
- Why this job: Join a dynamic team and enhance your sales skills while working from home.
- Qualifications: Strong computer skills, attention to detail, and a good command of English.
The predicted salary is between 24577 - 30039 £ per year.
About the job Client Sales & Administrator
This Client Sales & Administrator position is for a well-established and growing Driving School that focuses on clients and sales to people who call in requesting our services.
There is no cold calling, client file management, test booking, management and administrative support.
Our systems are set up so that the work can be done from the comfort of your home, provided you have a good internet connection and the required computer.
Working hours can be flexible but must be scheduled and disciplined.
The ideal candidate will have a very strong understanding of computers and be able to learn and pick-up how advanced database systems work.
The work entails keeping databases up to date with client information and working on a new system that has just recently been launched.
Requirements & Responsibilities
Fixed schedule according to the London time clock.
From 10 AM to 6 PM (GMT) five days per week including Saturday, which are mandatory.
Driving School does not work on Sundays.
The incumbent successful applicant can choose to take off any other day of the week.
The first day of the week is regarded as Saturday.
Excellent and stable Internet connection.
Voice over Internet protocol (VOIP) which does not work if you do not have sufficient bandwidth.
Have a good desktop, preferably with 2 screens.
Proper headset and your computer system should have good sound quality.
Have an area that is isolated and can be used for an office, you need to be isolated when you are working, no noisy backgrounds.
Administrative accuracy for test bookings, with client interaction and management.
The bulk of the work is computer-based and a good command of the English language is of the utmost importance.
Proficient in the use of Microsoft-based programs and software.
Attention to detail and accurate record keeping is very important.
- Enjoy talking to clients and instructors,
- Have selling skills that can be developed,
- Work Hours: 40 hrs / weekly – remote work
Salary: Basic salary to be discussed in interview. We also run a sophisticated bonus structure to reward individuals on a personal basis for their sales and work input .
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Client Sales & Administrator employer: Global Village Worker
Join a pioneering fostering agency in Greater London that prioritises meaningful outcomes for young people and fosters a supportive work culture. As a Social Work Manager, you will benefit from flexible home-based working arrangements, opportunities for professional growth, and the chance to make a real difference in the community alongside a dedicated team. This role not only offers competitive benefits but also the unique opportunity to shape an agency that everyone can be proud of.
StudySmarter Expert Advice🤫
We think this is how you could land Client Sales & Administrator
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Global Village Worker. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Global Village Worker before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Client Sales & Administrator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Global Village Worker:Your cover letter is your chance to shine! Tell us why you want to work at Global Village Worker specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Global Village Worker!
How to prepare for a job interview at Global Village Worker
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
