Quality Assurance Manager (TLG)

The Language Gallery (TLG) is a leading provider of English language courses and Certificates of Higher Education, located in the vibrant cities of London, Birmingham, and Nottingham. We pride ourselves in our student-centric approach to teaching and interactive style to learning, ensuring that all students feel welcomed and supported. Each of our schools is centrally located, offering a strong sense of community to help students settle in quickly and comfortably. At TLG, we are committed to providing equal opportunities for all staff and students, celebrating multiculturalism, tolerance, and academic excellence. Join our team and contribute to an inclusive and dynamic educational environment that empowers individuals to achieve their full potential.

The Role: The Quality Assurance Manager is required to manage institutional wide quality assurance systems and processes to achieve and maintain standards of excellence, assure the academic quality and standards and drive through improvements across the College. The Quality Assurance Manager will support the Registrar in assuring the academic quality and standards of higher education in the college in line with partner and OfS requirements.

Responsibilities:

• Ensure TLG’s provision meets the national Framework of Higher Education Qualifications (FHEQ) standards.
• Implement quality assurance and enhancement procedures for higher education provision, adhering to partners' requirements.
• Coordinate the annual reporting process with the Registrar and partners.
• Ensure high-quality assessment processes throughout the assessment life cycle.
• Monitor curriculum performance using quality information systems and key performance indicators.
• Support academic faculty to drive improvements and secure outstanding student outcomes.
• Ensure public information is accessible, accurate, and up to date.
• Support annual monitoring, programme reviews, and validations of qualifications within TLG and validating partners.
• Represent TLG with partners and external organisations, fostering a positive approach.
• Stay updated on regulatory developments.

Skills:

• Innovative and independent work capacity.
• Teamwork ability.
• Excellent oral and written presentation skills.
• Strong interpersonal and communication skills in Higher Education.
• Ability to meet tight deadlines.
• Tenacity, flexibility, and ability to work under pressure.
• Personal and professional integrity.

Requirements:

• Experience in Higher Education.
• Managing higher education quality assurance systems.
• Understanding OfS’ conditions and review systems.
• Knowledge of the Framework for Higher Education Qualifications (FHEQ).
• Producing evaluative reports.
• Involvement in Validations and Periodic Programme Reviews.
• Coordinating large events like Validations and Reviews.

What we offer our colleagues:

• 20 days annual leave
• Pension 5% personal contribution & 3% Company contribution
• Season Ticket Loan (T&C's apply)
• Vision Express Eye Care Vouchers
• Training & Development opportunities (T&C's apply)
• Staff Discount Scheme – via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics etc
• Employee Assistance Programme.
• Refer a friend scheme for staff members (T&Cs apply).
• Social events on campus and through GUS Social Committee "GOSH - GUS on Staff Happiness".

Please note: Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted. It’s quick and easy to apply for a role at the TLG. Just click on the apply button above. All you’ll need is an up-to-date CV outlining your interest in the role and how you meet the role’s criteria. We do not offer visa sponsorship.

TLG is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, gender reassignment, race, disability, age, gender, sexual orientation, or religion or belief.