At a Glance
- Tasks: Lead exciting HR projects to enhance payroll and people operations.
- Company: Join Global University Systems, a leader in international education.
- Benefits: Enjoy hybrid working, pension contributions, and staff discounts.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact on HR processes and support students' futures.
- Qualifications: Experience in UK payroll and HR systems is essential.
The predicted salary is between 36000 - 60000 £ per year.
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.
We are looking for a People Services Project Manager to lead on a number of significant projects which will strengthen our HR operations to support our UK workforce. These include:
- Payroll & Change Delivery - Lead the transition of UK payroll from an outsourced managed service to an in-house model, with a focus on automation and process improvement. Ensure service levels are maintained through the transition, and all change is tested and guaranteed to pay our employees accurately and on time. Lead on further offshoring of UK payrolls by managing transition activity end to end, including planning, communications, training and stakeholder engagement. Ensure robust documentation, strong controls, governance, and audits are in place to support accurate and compliant payroll delivery.
- People Operations & Service Excellence - Develop business cases, gain approval and then lead automation and AI implementation across end-to-end employee lifecycle processes. Track benefits realisation. Plan and execute further offshoring opportunities including but not limited to College Division onboarding activities. Ensure service standards are maintained throughout transition periods and strong communication and stakeholder engagement is maintained during the change programme. Ensure all services have robust Service Level Agreements (SLAs). Through various projects/implementations review team capacity to ensure resources are maximised. Identify opportunities for further consolidation of UK HR admin processes, systems and suppliers.
- Policy, Compliance & Governance - Develop internal audit processes to ensure compliance with UK employment legislation. Champion working groups (UK focused initially) to collaborate on UK statutory and policy changes, understanding business impact and educating wider HR teams.
- Systems & Data - Review current HR systems and develop a roadmap of options to consolidate, streamline and reduce costs of multiple systems. Oversee development of Global People dashboard and ensure data is updated, accurate and evolves to provide information and insights that the business needs.
Skills & Experience
- Experience implementing and managing in-house UK payroll, including project delivery and change management.
- Strong knowledge of UK payroll, tax, pensions, benefits, and statutory pay requirements.
- Solid UK HR experience with a good understanding of employment legislation.
- Exposure to offshore HR or payroll service delivery models.
- End-to-end knowledge of employee lifecycle processes.
- Experience working with HR Information Systems (HRIS).
- Structured, process-driven approach with a focus on continuous improvement.
- Proven coaching, mentoring, and people leadership skills.
Personal Attributes
- Practical and solutions-focused and confident working through change.
- Methodical with extreme attention to detail.
- Collaborative, a strong communicator and good at building stakeholder relationships.
- Comfortable balancing operational detail with wider organisational priorities.
What We Offer
- Hybrid working - most roles offer hybrid or flexible arrangements to support work life balance.
- Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
- Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan.
- Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes.
- Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc.
- Employee Assistance Programme - confidential support for your wellbeing, whenever you need it.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
People Services Project Manager in London employer: Global University Systems
Global University Systems (GUS) is an exceptional employer that champions a culture of inclusivity and professional growth, making it an ideal place for the Group Treasury Manager role. With a commitment to employee wellbeing through generous benefits like hybrid working, private medical insurance, and extensive training opportunities, GUS empowers its staff to thrive in a dynamic international environment while contributing to meaningful educational outcomes. Join us in shaping the future of education and enjoy a rewarding career with a supportive team dedicated to your success.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GUS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching GUS's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of empowering students.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about specific situations where you’ve made an impact, especially in HR operations or project management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind.
We think you need these skills to ace People Services Project Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with UK payroll and HR operations. We want to see how your skills align with the role of People Services Project Manager, so don’t hold back on showcasing relevant projects you've led!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage change and improve processes. Use metrics where possible to illustrate the impact of your work – we love numbers that tell a story!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Global University Systems
✨Know Your Payroll Inside Out
Make sure you brush up on your knowledge of UK payroll processes, tax regulations, and compliance requirements. Being able to discuss these topics confidently will show that you’re well-prepared and understand the complexities involved in transitioning payroll systems.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you've successfully managed change or implemented new systems. Highlight your structured approach and how you ensured stakeholder engagement throughout the process. This will demonstrate your capability to lead significant projects effectively.
✨Emphasise Collaboration and Communication
Since this role involves working with various stakeholders, be ready to discuss how you’ve built relationships and communicated effectively in previous roles. Share specific instances where your collaborative efforts led to successful outcomes, especially in HR settings.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges related to payroll transitions or HR operations. Think through potential scenarios beforehand and prepare your responses, focusing on your problem-solving skills and attention to detail.
