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- Tasks: Lead AI and automation strategy to transform education and enhance operational efficiency.
- Company: Global University Systems, a leader in innovative education with a global reach.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Be at the forefront of AI-driven transformation in education and make a real impact.
- Qualifications: Experience in AI solutions, process optimisation, and strong leadership skills.
- Other info: Join a dynamic team dedicated to innovation and lifelong learning.
The predicted salary is between 72000 - 108000 £ per year.
Global University Systems (GUS) is a leading international education group dedicated to transforming lives, careers, and society through inclusive and innovative learning. With a network of 31 institutions and over 130 academic partners, GUS empowers more than 122,000 campus students and 20 million digital learners worldwide. Through a broad portfolio of career-enhancing certificates, degrees, and postgraduate qualifications, GUS champions accessibility, diversity, and digital-first education to foster lifelong success. Currently entering an exciting era of integrating AI and automation, GUS is committed to redefining education and creating a brighter, more sustainable future for students across the globe.
As we enter a new era of AI-driven transformation, we are investing heavily in intelligent automation to enhance every part of our organisation, from admissions and finance to student support and academic delivery. Our mission is clear: to build a brighter, more sustainable future through education and technology.
Role Overview: The Director of AI Operations will be a key driver of GUS's AI and automation strategy, focusing on the implementation and adoption of automation technology across our global institutions. This is an operations-focused leadership position for someone passionate about deploying intelligent systems to optimise workflows, enhance productivity and enable measurable business transformation. The position centres on leading process optimisation, process mapping and change management initiatives to ensure successful deployment, adoption and value realisation within institutional operations.
Key Responsibilities:
- Strategic Vision and Leadership
- Develop and deliver GUS's AI and automation strategy with a focus on scalability, performance and institutional impact.
- Translate executive AI strategy into practical business process transformation programmes across GUS institutions.
- Provide regular updates on adoption metrics, performance outcomes and return on investment.
- Align implementation roadmaps with GUS's strategic priorities and global technology standards.
- Implementation and Operational Automation
- Lead the implementation of a vendor-provided automation platform across GUS's global institutions.
- Act as the primary operational liaison with technology vendors; coordinating changes, resolving issues and ensuring effective deployment.
- Oversee testing, roll-out and performance monitoring of the automation solution, ensuring integration with existing systems and workflows.
- Establish standards for process documentation, governance and compliance to support sustainable automation practices.
- Process Optimisation and Change Management
- Drive process mapping and optimisation initiatives to identify efficiencies and enhance operational performance.
- Act as a change agent to help departments redesign processes that take full advantage of intelligent automation.
- Work closely with institutional stakeholders to ensure engagement, training and adoption of the automation platform.
- Collect feedback and performance data to continually improve process design and system effectiveness.
- Collaboration and Stakeholder Engagement
- Partner closely with UK institutional leaders to guide and support the adoption of AI operations across areas such as admissions, finance, human resources and academic administration.
- Facilitate communication and coordination between institutional teams, the central AI function and the technology vendor.
- Provide ongoing support, troubleshooting and implementation feedback to ensure optimal performance and sustained improvement.
- Team Leadership and Culture
- Build and lead a multi-disciplinary team of automation specialists, business analysts and change managers.
- Foster a culture of innovation, adaptability and continuous improvement across AI-related programmes.
- Develop partnerships with EdTech and AI industry leaders to remain at the forefront of operational automation practices.
Required Skills and Experience:
- Proven experience delivering and scaling robotic process automation, workflow automation or enterprise AI solutions in complex organisations.
- Demonstrated expertise in process mapping, process optimisation and managing organisational change.
- Strong understanding of operational systems, data flows and business process redesign.
- Technical fluency in AI automation platforms, data management and machine learning concepts.
- Excellent stakeholder management skills, with the ability to influence at all levels and promote successful technology adoption.
- Experience working with technology vendors, managing feedback loops and overseeing system performance.
- Strong leadership and programme management skills, with the ability to coordinate across global and cross-functional teams.
- Degree in Computer Science, Engineering, Business Systems or a related field is desirable but not essential.
- A passion for education, technology and inclusive innovation.
Director of AI Operations in London employer: Global University Systems
Contact Detail:
Global University Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of AI Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at GUS or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by diving deep into GUS's mission and values. Show us how your passion for AI and education aligns with our goals. Tailor your examples to highlight your experience in process optimisation and change management.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly. We love proactive candidates who take the initiative to express their interest in joining our team.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Director of AI Operations in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with AI and automation. We want to see how your skills align with our mission at GUS, so don’t hold back on showcasing relevant projects!
Showcase Your Leadership Skills: As a Director of AI Operations, leadership is key! Share examples of how you've led teams or projects in the past, especially those that involved process optimisation or change management. We love seeing candidates who can inspire and drive innovation.
Be Data-Driven: We’re all about metrics and performance outcomes here at GUS. When you describe your previous roles, include specific data points or results that demonstrate your impact. This will help us understand how you can contribute to our goals.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Global University Systems
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI and automation. GUS is all about integrating these technologies, so be ready to discuss how you've implemented similar solutions in the past and how they can transform educational operations.
✨Showcase Your Leadership Skills
As a Director of AI Operations, you'll need to lead teams and drive change. Prepare examples of how you've successfully managed teams and influenced stakeholders in previous roles. Highlight your ability to foster a culture of innovation and adaptability.
✨Understand the Business Impact
GUS is focused on measurable outcomes. Be prepared to talk about how your strategies have led to improved performance metrics and ROI in past projects. Use specific data points to illustrate your success in process optimisation and change management.
✨Engage with Stakeholders
Collaboration is key in this role. Think of ways you've effectively communicated and coordinated with various teams and vendors. Be ready to discuss how you’ve gathered feedback and ensured successful technology adoption across different departments.
