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- Tasks: Lead AI and automation strategy to transform education and enhance operational efficiency.
- Company: Global University Systems, a leader in innovative and inclusive education.
- Benefits: Competitive salary, professional development, and the chance to shape the future of education.
- Why this job: Be at the forefront of AI-driven transformation in education and make a real impact.
- Qualifications: Experience in AI solutions, process optimisation, and strong leadership skills.
- Other info: Join a dynamic team dedicated to innovation and continuous improvement.
The predicted salary is between 72000 - 108000 £ per year.
Global University Systems (GUS) is a leading international education group dedicated to transforming lives, careers, and society through inclusive and innovative learning. With a network of 31 institutions and over 130 academic partners, GUS empowers more than 122,000 campus students and 20 million digital learners worldwide. Through a broad portfolio of career-enhancing certificates, degrees, and postgraduate qualifications, GUS champions accessibility, diversity, and digital-first education to foster lifelong success. Currently entering an exciting era of integrating AI and automation, GUS is committed to redefining education and creating a brighter, more sustainable future for students across the globe.
As we enter a new era of AI-driven transformation, we are investing heavily in intelligent automation to enhance every part of our organisation, from admissions and finance to student support and academic delivery. Our mission is clear: to build a brighter, more sustainable future through education and technology.
Role Overview: The Director of AI Operations will be a key driver of GUS’s AI and automation strategy, focusing on the implementation and adoption of automation technology across our global institutions. This is an operations-focused leadership position for someone passionate about deploying intelligent systems to optimise workflows, enhance productivity and enable measurable business transformation. The position centres on leading process optimisation, process mapping and change management initiatives to ensure successful deployment, adoption and value realisation within institutional operations.
Key Responsibilities:
- Strategic Vision and Leadership
- Develop and deliver GUS’s AI and automation strategy with a focus on scalability, performance and institutional impact.
- Translate executive AI strategy into practical business process transformation programmes across GUS institutions.
- Provide regular updates on adoption metrics, performance outcomes and return on investment.
- Align implementation roadmaps with GUS’s strategic priorities and global technology standards.
- Implementation and Operational Automation
- Lead the implementation of a vendor-provided automation platform across GUS’ global institutions.
- Act as the primary operational liaison with technology vendors; coordinating changes, resolving issues and ensuring effective deployment.
- Oversee testing, roll-out and performance monitoring of the automation solution, ensuring integration with existing systems and workflows.
- Establish standards for process documentation, governance and compliance to support sustainable automation practices.
- Process Optimisation and Change Management
- Drive process mapping and optimisation initiatives to identify efficiencies and enhance operational performance.
- Act as a change agent to help departments redesign processes that take full advantage of intelligent automation.
- Work closely with institutional stakeholders to ensure engagement, training and adoption of the automation platform.
- Collect feedback and performance data to continually improve process design and system effectiveness.
- Collaboration and Stakeholder Engagement
- Partner closely with UK institutional leaders to guide and support the adoption of AI operations across areas such as admissions, finance, human resources and academic administration.
- Facilitate communication and coordination between institutional teams, the central AI function and the technology vendor.
- Provide ongoing support, troubleshooting and implementation feedback to ensure optimal performance and sustained improvement.
- Team Leadership and Culture
- Build and lead a multi-disciplinary team of automation specialists, business analysts and change managers.
- Foster a culture of innovation, adaptability and continuous improvement across AI-related programmes.
- Develop partnerships with EdTech and AI industry leaders to remain at the forefront of operational automation practices.
Required Skills and Experience:
- Proven experience delivering and scaling robotic process automation, workflow automation or enterprise AI solutions in complex organisations.
- Demonstrated expertise in process mapping, process optimisation and managing organisational change.
- Strong understanding of operational systems, data flows and business process redesign.
- Technical fluency in AI automation platforms, data management and machine learning concepts.
- Excellent stakeholder management skills, with the ability to influence at all levels and promote successful technology adoption.
- Experience working with technology vendors, managing feedback loops and overseeing system performance.
- Strong leadership and programme management skills, with the ability to coordinate across global and cross-functional teams.
- Degree in Computer Science, Engineering, Business Systems or a related field is desirable but not essential.
- A passion for education, technology and inclusive innovation.
Director of AI Operations employer: Global University Systems
Contact Detail:
Global University Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of AI Operations
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show up with questions that demonstrate your interest in their AI operations and how you can contribute to their mission of transforming education.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms to get comfortable with common questions. We believe that the more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Director of AI Operations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Director of AI Operations role. Highlight your experience in AI and automation, and how it can contribute to GUS's mission.
Showcase Your Passion: Let us see your enthusiasm for education and technology! Share examples of how you've used AI or automation to drive change in previous roles. We love candidates who are genuinely excited about making a difference.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate well-structured applications that get straight to the point while showcasing your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures we receive all your details correctly and helps us process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Global University Systems
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI and automation, especially as they relate to education. Be ready to discuss how you've implemented similar technologies in past roles and how they can transform operations at GUS.
✨Showcase Your Leadership Skills
As a Director of AI Operations, you'll need to demonstrate your ability to lead teams and drive change. Prepare examples of how you've successfully managed cross-functional teams and influenced stakeholders to adopt new technologies.
✨Understand the Business Impact
Be prepared to talk about how AI and automation can enhance productivity and optimise workflows. Think about specific metrics or outcomes you've achieved in previous roles that showcase your understanding of business transformation through technology.
✨Engage with Their Vision
Familiarise yourself with GUS's mission and values, particularly their focus on accessibility and innovation in education. Show genuine enthusiasm for their goals and be ready to discuss how your vision aligns with theirs.
