Regional Membership Manager (North)

Global Underwater Hub (GUH) is the leading trade and industry development body for the UK’s underwater sectors with a vision to transform the sector into one of the largest and fastest growing industries in the country, accelerating the energy transition to net zero, creating high value jobs, technology and exports. GUH represents the diverse range of businesses operating in the UK’s £9.2 billion underwater industry.

The Regional Membership Manager’s primary responsibility is to attract, retain and grow the GUH membership in the North of England and Wales. The Regional Membership Manager will help to develop strategic relationships and projects with existing and potential service users (members and partners) from across the respective underwater industry sectors, including large corporations, SMEs, OEMs, start-up companies, trade, industry and academic partners.

A significant focus of this role will be in the defence and offshore energy sectors including marine renewables and floating offshore wind. This role will be crucial to identifying, developing and implementing the key membership targets for GUH locally, while supporting development of national and international relationships where appropriate.

Key Accountabilities:

• Develop and maintain strategic relationships with members and potential members in the region, including the North East Combined Authority, local councils, Society for Underwater Technology, NE Defence Cluster etc.
• Manage the day-to-day relationships with member companies and representatives maintaining good open communications with all members building on existing relationships and securing partnership agreements with complimentary service providers.
• Promote the value proposition of membership and play a leading role in new business development, membership recruitment and retention.
• Manage and drive membership renewals and ensure full and proper maintenance of membership records and internal membership databases.
• Secure new service users (members and partners) from across the respective sub-sectors and deliver appropriate partnership agreements with complimentary service providers.
• Ensure that the needs and expectations of the membership are fully understood, and any required customisation or adjustment to GUH support and services is implemented.
• Support strategic initiatives in driving the organisation forward and provide data gleaned from existing, new and prospective members to support business cases and initiatives.
• Work closely with GUH's communications team to ensure timely, accurate and informed communications, member engagement and media management activities are maintained and delivered at all times.
• Work closely with GUH's market intelligence team and sector specialists to ensure that strategies are aligned, and provide data input from market intelligence gained via member companies as appropriate.
• Encourage collaboration within the global underwater community.

GUH core values:

• Trustworthy – We are an open and welcoming organisation.
• Strategic – We are an intelligence led organisation providing stakeholders with access to information relevant to the underwater marketplace.
• Expertise – We are industry subject matter experts, providing specialist knowledge of all sectors of the underwater industry.
• Insightful – We ensure our stakeholders have access to relevant data and market analysis to allow them to harness opportunities in a growing global marketplace.
• Collaborative – We work across industry sectors to facilitate and support collaboration with colleagues and stakeholders.

All our activities are underpinned with a demonstrable focus on our own personal health and safety and the health and safety of our colleagues and stakeholders.

Next steps: If you are interested in applying for this role, please send a CV and covering letter to Ricci Boston, Regional Director (North of England), Global Underwater Hub.