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- Tasks: Support clients during travel, providing companionship and assistance with logistics.
- Company: Join Global Travel Companions Ltd, a compassionate company enhancing travel experiences for those in need.
- Benefits: Enjoy freelance flexibility, supportive onboarding, and the chance to make a meaningful impact.
- Why this job: Make travel safe and dignified for individuals who need extra support while exploring the world.
- Qualifications: Experience in customer service or healthcare support; must obtain necessary training and certifications.
- Other info: This is a non-clinical role; work is offered based on your availability.
Are you compassionate, organised, and enjoy travelling? Are you looking for meaningful freelance work that supports individuals who may need assistance travelling safely and confidently? Join Global Travel Companions Ltd, a UK-registered limited company providing non-CQC regulated tailored travel companion and non-medical escort services. We assist lone travellers, older adults, and those requiring non-clinical reassurance on domestic and international journeys—offering dignity, safety, and peace of mind every step of the way.
About the Role (Freelance Contractor)
We are expanding our contractor network and welcome applications from professional, responsible individuals who are available to provide travel companion and non-medical escort services on an ad-hoc basis. Typically, our deployments range from 2 to 7 days in duration, and we seek to provide one person per assignment. Our clients often need support at short notice as their original travel plans change. We would ideally like candidates to be within 1 hour travel time of a UK International Airport. We are happy to consider applicants working on a self-employed basis or through a limited company.
In this role, you will support clients in a variety of travel contexts, including:
- Airport meet-and-greet, international travel support
- Rail and road travel assistance – UK & International
- Overnight travel with hotel stays
- Non-medical repatriation support
As a contractor position, this role is not salaried, and work will be offered on the basis of your availability to work as and when required to meet customer needs.
Responsibilities include:
- Provide high quality customer service, based on individual customers' travel plans and itineraries, and adapting to changing needs.
- Provide friendly, reliable and compassionate companionship and assistance to our customers.
- Assist with logistics, travel transitions, and individual mobility needs (non-clinical).
- Communicate clearly with families, coordinators, or support teams as appropriate.
- Adhere to safeguarding standards and uphold client dignity at all times.
Important: This is a non-clinical, non-care role. No personal care or medical intervention is delivered. This service operates outside of regulated activities under the Health and Social Care Act 2008, and CQC registration is not required.
Experience in areas such as healthcare support, travel-related customer services or passenger assistance, previous or current working in a travel environment ensuring customer safety and satisfaction.
Contractors must hold or be willing to obtain (at own cost):
- Enhanced DBS certificate (on the Update Service)
- Valid UK passport and right to work in the UK
- Public liability/indemnity and business travel insurance
Documentary evidence for completion of training in the following (or be willing to obtain):
- First Aid Training including basic life support techniques (CPR, Defibrillator use, etc)
- Manual Handling training
- Non-clinical infection prevention and control Level 1 (or equivalent)
- Safeguarding Level 2 (Adults & Children)
- Information Governance / GDPR training
- Equality, Diversity and Cultural Awareness / lone working / Health & safety
Freelance flexibility to fit around your schedule. Supportive onboarding and guidance to help you understand what we do and how you will be supporting people. An opportunity to have purposeful impact by making travel possible, safe, inclusive, and dignified for people who may otherwise not be able to experience the world.
Interested in joining our network? Global Travel Companions Ltd – Trusted Support for Every Journey.
Contact Detail:
Global Travel Companions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Companion
✨Tip Number 1
Familiarise yourself with the travel routes and logistics involved in both domestic and international travel. Understanding the common challenges faced by travellers can help you demonstrate your problem-solving skills during interviews.
✨Tip Number 2
Network with professionals in the travel and customer service industries. Attend relevant events or join online forums to connect with others who may have insights or referrals for freelance opportunities like the ones we offer.
✨Tip Number 3
Highlight any previous experience in customer service or support roles, especially those involving travel. Be prepared to share specific examples of how you've provided assistance or companionship to others in similar situations.
✨Tip Number 4
Stay updated on the latest travel regulations and safety protocols, especially regarding non-medical escort services. This knowledge will not only boost your confidence but also show potential clients that you are well-informed and reliable.
We think you need these skills to ace Overnight Companion
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, travel assistance, or healthcare support. Emphasise any previous roles where you provided companionship or support to individuals, especially in travel contexts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your compassion and organisational skills. Explain why you are interested in the role of an Overnight Companion and how your background makes you a suitable candidate for providing non-medical escort services.
Highlight Relevant Training: If you have completed any training related to first aid, safeguarding, or customer service, be sure to mention it in your application. If you are willing to obtain necessary certifications, state this clearly to show your commitment.
Showcase Flexibility and Availability: Since the role requires ad-hoc availability, make it clear in your application that you can adapt to changing schedules and are within one hour of a UK International Airport. This will demonstrate your readiness to meet client needs promptly.
How to prepare for a job interview at Global Travel Companions Ltd
✨Show Your Compassion
As an Overnight Companion, your ability to connect with clients is crucial. During the interview, share personal experiences that highlight your compassion and understanding of others' needs, especially in travel contexts.
✨Demonstrate Organisational Skills
Since the role involves managing travel logistics, be prepared to discuss how you stay organised. Provide examples of how you've successfully coordinated travel plans or assisted others in navigating complex itineraries.
✨Highlight Relevant Experience
Make sure to mention any previous experience in customer service, healthcare support, or travel assistance. This will show that you understand the responsibilities of the role and can provide the necessary support to clients.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations while travelling with clients. Think through potential scenarios, such as dealing with last-minute changes or supporting someone with mobility needs, and articulate your approach clearly.
