At a Glance
- Tasks: Install and support AV equipment, provide IT hardware support, and resolve workplace IT incidents.
- Company: Join a dynamic team in Port Talbot with exciting projects.
- Benefits: Competitive pay, hands-on experience, and potential for contract extension.
- Other info: Opportunity for growth in a fast-paced environment.
- Why this job: Gain valuable skills while making a real impact in tech support.
- Qualifications: Experience in IT/AV support and a full driving licence required.
The predicted salary is between 40500 - 49500 £ per year.
Location: Port Talbot, Wales
Contract: 2 months initially, with the possibility of extension to a 3rd month
IR35 Status: Inside IR35
Salary/Rate: Dependent on experience
Start: Immediate / Imminent
Positions: 3 Engineers
Driving Licence: Required
Own Transport: Essential
Role Overview
We are seeking experienced IT / AV Engineers to provide onsite services across Port Talbot and Llanelli. This is an inside IR35 contract opportunity, initially for two months, with the possibility of extending for a further month. The successful engineers will provide onsite AV installation, IT hardware support, endpoint and server deployment, as well as general workplace IT services. Due to the requirement to travel between client sites, a full driving licence and own means of transport are essential.
Key Responsibilities
- AV & IT Deployment
- Install, configure and support AV equipment and related IT hardware.
- Deploy endpoints, workstations and servers.
- Carry out hardware installations, moves, additions and changes (IMAC).
- Validate service requests and prepare equipment prior to deployment.
- Coordinate equipment logistics, installation and collection.
- Provide onsite technical support to end users.
- Workplace IT Support
- Diagnose and resolve workplace IT incidents.
- Restore services quickly in line with agreed priorities and SLAs.
- Escalate and coordinate issues with third-party suppliers where required.
- Maintain accurate service records and ensure incidents are properly closed.
- Provide onsite support to priority/VIP users where required.
- Support walk-in / desk-based IT services, including device handouts and returns.
- Assist with hardware orders, equipment logistics and printer replacements.
- Problem Management
- Identify, investigate and document recurring workplace IT issues.
- Log, prioritise and manage problems through to resolution.
- Work with internal teams and third parties to identify root causes.
- Implement corrective actions to help prevent recurring issues.
IT / AV Engineers – Port Talbot in Neath employer: Global Technology Solutions
At Brixworth F1, we pride ourselves on being an exceptional employer, offering a dynamic work environment that thrives on innovation and teamwork. Our commitment to employee growth is evident through continuous training opportunities and the chance to work with cutting-edge technology in the exhilarating world of motorsport. Join us to be part of a passionate team where your contributions directly impact high-stakes race operations, all while enjoying a supportive culture that values collaboration and excellence.
Contact Details:
Global Technology Solutions Recruitment Team
