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For Companies At a Glance
- Tasks: Design and deliver scalable integration solutions for enterprise customers.
- Company: Join a global team transforming IT service delivery with innovative managed services.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of enterprise integrations and make a real impact across industries.
- Qualifications: Experience as a Solution Architect in ITSM or SaaS, with strong project management skills.
- Other info: Be part of a culture focused on curiosity, growth, and inclusivity.
The predicted salary is between 60000 - 80000 £ per year.
Location: Hybrid – 3 days per week onsite in Watford Office
About the Role
We are seeking a skilled Solution Architect to join our Expert Services team. In this role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands‑on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead the end‑to‑end delivery. From planning and stakeholder coordination through to implementation and ongoing optimisation, you’ll ensure outcomes are delivered on time and aligned with long‑term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly.
Key Responsibilities
- Design integration solutions that align with customer goals, ensuring they are scalable, secure, and resilient within a managed service model
- Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders
- Lead configuration and implementation, ensuring integrations are robust and maintainable
- Manage the full lifecycle of integrations from discovery and design through to go‑live and continuous improvement
- Act as a trusted advisor to customers, fostering long‑term relationships and identifying opportunities for enhancement
- Collaborate cross-functionally with Product, Sales, Marketing, and Engineering teams to ensure seamless project delivery
- Provide pre‑sales support through solution scoping, effort estimation, and technical expertise
- Stay up to date on integration, automation, and SaaS industry trends to drive innovation in your solutions
What We’re Looking For
- Proven experience as a Solution Architect, ideally within ITSM, SaaS, or integration domains
- Strong track record of managing complex projects involving multiple stakeholders and dependencies
- Solid understanding of managed service delivery, with a focus on long‑term customer success
- Excellent communication skills, both technical and business-facing
- A problem‑solver and systems thinker, able to design solutions that go beyond point‑to‑point fixes
- Comfortable working in a hybrid environment with occasional travel as required
- UK-based, with the ability to be onsite in Watford two days per week
Why Join Us
- Play a pivotal role in shaping how enterprise integrations are delivered, moving beyond outdated project models to modern managed services
- Work alongside a global team of experts passionate about transforming IT service delivery
- Deliver solutions that have a meaningful impact across industries
- Be part of a culture built on curiosity, growth, inclusivity, and shared success
Technical Solution Architect – Integration ITSM Services - Hybrid working - Hertfordshire in Watford employer: Global Technology Solutions Ltd
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Solution Architect – Integration ITSM Services - Hybrid working - Hertfordshire in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to solution architecture. We recommend doing mock interviews with friends or using online resources to get comfortable discussing your experience and how it aligns with the role.
✨Tip Number 3
Showcase your expertise! Create a portfolio of your past projects and solutions you've designed. This will not only demonstrate your skills but also give you concrete examples to discuss during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Solution Architect – Integration ITSM Services - Hybrid working - Hertfordshire in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Solution Architect. Highlight your experience with integration solutions and project management, and don’t forget to mention any relevant ITSM or SaaS expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Expert Services team. Share specific examples of how you've tackled complex projects and delivered value to customers.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to solve technical challenges. We love candidates who can think outside the box, so share stories that demonstrate your systems thinking and innovative solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Hertfordshire!
How to prepare for a job interview at Global Technology Solutions Ltd
✨Know Your Integration Solutions
Make sure you brush up on the latest trends in integration, ITSM, and SaaS. Be ready to discuss how you would design scalable and resilient solutions that align with customer goals. This shows you’re not just familiar with the concepts but can apply them practically.
✨Showcase Your Project Management Skills
Prepare examples of complex projects you've managed, especially those involving multiple stakeholders. Highlight your ability to define scope, create delivery plans, and manage risks. This will demonstrate your hands-on experience and readiness for the role.
✨Communicate Effectively
Practice explaining technical concepts in a way that’s easy for non-technical stakeholders to understand. Good communication is key in this role, so be prepared to showcase your ability to bridge the gap between technical and business-facing discussions.
✨Be a Problem Solver
Think of specific challenges you've faced in previous roles and how you overcame them. The interviewers will want to see your problem-solving skills in action, so come equipped with examples that highlight your systems thinking and innovative solutions.