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- Tasks: Design and deliver scalable integration solutions for enterprise customers.
- Company: Join a global team transforming IT service delivery with innovative managed services.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of enterprise integrations and make a real impact across industries.
- Qualifications: Experience in solution architecture and managing complex projects.
- Other info: Be part of a culture focused on curiosity, growth, and inclusivity.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a skilled Solution Architect to join our Expert Services team. In this role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead the end-to-end delivery. From planning and stakeholder coordination through to implementation and ongoing optimisation, you’ll ensure outcomes are delivered on time and aligned with long-term customer value.
If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly.
Key Responsibilities- Design integration solutions that align with customer goals, ensuring they are scalable, secure, and resilient within a managed service model.
- Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders.
- Lead configuration and implementation, ensuring integrations are robust and maintainable.
- Manage the full lifecycle of integrations from discovery and design through to go-live and continuous improvement.
- Act as a trusted advisor to customers, fostering long-term relationships and identifying opportunities for enhancement.
- Collaborate cross-functionally with Product, Sales, Marketing, and Engineering teams to ensure seamless project delivery.
- Provide pre-sales support through solution scoping, effort estimation, and technical expertise.
- Stay up to date on integration, automation, and SaaS industry trends to drive innovation in your solutions.
- Proven experience as a Solution Architect, ideally within ITSM, SaaS, or integration domains.
- Strong track record of managing complex projects involving multiple stakeholders and dependencies.
- Solid understanding of managed service delivery, with a focus on long-term customer success.
- Excellent communication skills, both technical and business-facing.
- A problem-solver and systems thinker, able to design solutions that go beyond point-to-point fixes.
- Comfortable working in a hybrid environment with occasional travel as required.
- UK-based, with the ability to be onsite in Watford two days per week.
- Play a pivotal role in shaping how enterprise integrations are delivered, moving beyond outdated project models to modern managed services.
- Work alongside a global team of experts passionate about transforming IT service delivery.
- Deliver solutions that have a meaningful impact across industries.
- Be part of a culture built on curiosity, growth, inclusivity, and shared success.
Solution Architect – ITSM Integrations (Hybrid) in Watford employer: Global Technology Solutions Ltd
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect – ITSM Integrations (Hybrid) in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to solution architecture. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your expertise! Create a portfolio of your past projects and solutions you've designed. This will give potential employers a clear view of your skills and how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Solution Architect – ITSM Integrations (Hybrid) in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Solution Architect. Highlight your experience with ITSM and integration projects, and don’t forget to showcase your problem-solving skills. We want to see how you’ve tackled complex challenges in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of your project management experience and how you’ve built long-term relationships with customers. Keep it engaging and personal!
Showcase Your Technical Skills: We’re looking for someone who knows their stuff! Make sure to highlight your technical expertise in integration solutions and managed services. Mention any relevant tools or technologies you’ve worked with that align with our needs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Global Technology Solutions Ltd
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest integration technologies and ITSM practices. Brush up on your knowledge of scalable and resilient solutions, as well as any relevant SaaS trends. This will not only help you answer technical questions but also show your passion for the field.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience managing complex projects. Highlight specific examples where you defined scope, created delivery plans, and managed risks. This will demonstrate your ability to oversee milestones and coordinate with multiple stakeholders effectively.
✨Engage with Real Scenarios
Think of a few real-world scenarios where you’ve successfully designed and delivered integration solutions. Be ready to explain your thought process, the challenges you faced, and how you overcame them. This will illustrate your problem-solving skills and systems thinking.
✨Build Rapport with Interviewers
Remember, this role involves customer engagement, so practice building rapport during your interview. Ask insightful questions about the company’s approach to integration and managed services. This shows you’re not just interested in the job, but also in fostering long-term relationships.