At a Glance
- Tasks: Drive new business growth in ITSM and automation services through consultative sales.
- Company: Join a rapidly growing international organisation with a strong reputation in service management.
- Benefits: Enjoy a competitive salary, uncapped commission, and structured onboarding.
- Why this job: Shape the future of integration and automation while building valuable relationships.
- Qualifications: Proven experience in solutions sales within IT services and strong communication skills.
- Other info: Collaborative culture with excellent career development opportunities.
Location: Hybrid North London (2 days per week in office)
Type: Full-time
Salary: £60,000 - £80,000 base + uncapped commission
About the Role
We are seeking a commercially driven New Business Solutions Sales Executive to accelerate growth across our ITSM, integration, and automation services. This is a senior, consultative sales role focused on winning new customers across MSPs, service providers, and enterprise IT organisations. You will engage with senior stakeholders, understand complex service delivery and operational challenges, and position our integration and automation capabilities as a strategic extension of their IT operations.
You will join a rapidly growing international organisation with a strong reputation in service management and workflow automation, playing a key role in expanding our footprint across the UK ITSM and MSP ecosystem. This opportunity is well suited to a solutions-led seller who enjoys opening new relationships, navigating complex buying environments, and selling high-value outcomes rather than transactional products.
What You’ll Be Doing
- New Business Development
- Build and execute a structured new-logo strategy across MSPs, service integrators, and enterprise IT organisations.
- Identify and engage senior decision-makers across IT, Service Management, Operations, and Digital Transformation.
- Qualify opportunities using a consultative, value-led approach that connects technical challenges to commercial outcomes.
- Develop targeted outreach and account strategies using CRM and sales intelligence tools (e.g. HubSpot, Salesforce, LinkedIn Sales Navigator).
- Solution & Deal Leadership
- Lead discovery sessions to uncover challenges around ITSM, integration, automation, and service orchestration.
- Deliver solution-oriented presentations, demos, and workshops aligned to customer use cases and operational objectives.
- Own complex, multi-stakeholder sales cycles from initial engagement through to close and handover.
- Position our services as long-term partnerships that drive efficiency, visibility, and automation across IT operations.
- Market Insight & Collaboration
- Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation.
- Share customer insight with Marketing, Product, and Delivery teams to influence go-to-market strategy and service development.
- Maintain accurate forecasting, pipeline management, and reporting through established CRM processes.
What We’re Looking For
- Essential
- Proven experience in new business or solutions sales within IT services, ITSM, integration, or automation environments.
- Track record of selling complex, consultative B2B solutions involving multiple stakeholders.
- Strong understanding of IT service management models, managed services, and recurring revenue structures.
- Ability to translate technical capability into clear, compelling business outcomes.
- Excellent communication, presentation, and stakeholder management skills.
- Highly self-motivated, commercially minded, and comfortable operating with ownership and autonomy.
- Highly Desirable (not all required)
- Experience selling around ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice).
- Exposure to integration platforms, automation tools, workflow orchestration, or service management tooling.
- Background selling into MSPs, service providers, systems integrators, or enterprise IT service teams.
- Knowledge of ITSM frameworks such as ITIL or SIAM.
Why Join Us?
- A genuine opportunity to help build and shape a high-growth integration and automation practice within ITSM.
- Strong international presence across the UK, Europe, and the US.
- A collaborative, forward-thinking culture that values expertise, autonomy, and results.
- Structured onboarding, including a one-week induction at our Finnish HQ to immerse you in our technology, culture, and strategy.
- Clear earning potential through uncapped commission and long-term account development.
Integration / Automation Sales Executive ITSM in Watford employer: Global Technology Solutions Ltd
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integration / Automation Sales Executive ITSM in Watford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the ITSM and automation space. Attend industry events, webinars, or even local meetups. The more you engage with potential clients and peers, the better your chances of landing that dream role.
✨Tip Number 2
Showcase your expertise! Create a personal brand on platforms like LinkedIn. Share insights about ITSM trends, integration strategies, or automation success stories. This not only positions you as a thought leader but also attracts attention from recruiters looking for someone just like you.
✨Tip Number 3
Prepare for those interviews! Research the company’s services and understand their challenges. Be ready to discuss how your experience aligns with their needs, especially around complex sales cycles and consultative selling. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who can drive growth in our ITSM and automation services. Your next big opportunity could be just a click away!
We think you need these skills to ace Integration / Automation Sales Executive ITSM in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Integration / Automation Sales Executive. Highlight your experience in IT services and solutions sales, especially any work with ITSM or automation tools. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills can help us grow. Be sure to mention specific experiences that demonstrate your consultative sales approach and ability to engage senior stakeholders.
Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. Did you exceed sales targets? Win new clients? We love numbers, so share those stats that show how you've driven success in previous positions!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Global Technology Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of ITSM platforms like ServiceNow and BMC. Understand the integration and automation services offered by the company, as well as the challenges faced by MSPs and enterprise IT organisations. This will help you speak confidently about how you can address their needs.
✨Showcase Your Consultative Skills
Prepare to demonstrate your consultative sales approach. Think of examples where you've successfully engaged with senior stakeholders and navigated complex buying environments. Be ready to discuss how you’ve connected technical challenges to commercial outcomes in previous roles.
✨Master the Art of Storytelling
When presenting your ideas, use storytelling to make your points more relatable. Share success stories that highlight your ability to lead discovery sessions and deliver solution-oriented presentations. This will help the interviewers envision you in action with their clients.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company's strategy and market position. Inquire about their current challenges in ITSM and automation, or how they see the future of service management evolving. This not only demonstrates your knowledge but also your genuine interest in contributing to their growth.