Azure qualified Technical Support Engineer - Investment Banking - VIP Support in Watford

Desktop Support Engineer – VIP / Investment Banking / Asset Management (Azure Certified)

£260–£275 per day | Inside IR35 | 6-Month Contract | Central London | Fully Onsite | Immediate Start Are you a technically strong, hands-on Desktop Support Engineer with experience supporting Fund Managers, Front Office teams and VIP users within Financial Services? We have an excellent opportunity for an experienced

Desktop Support Engineer

to join a prestigious financial services environment in Central London, delivering high-quality, white-glove IT support to senior stakeholders and demanding business users. We're looking for someone who is

proactive, technically confident, professional and genuinely hands-on

– someone who takes ownership, thrives under pressure and knows how to deliver exceptional VIP support. The Role You'll provide face-to-face, desk-side and floor-walking support to Fund Managers, senior executives and Front Office users, troubleshooting everything from desktop and Microsoft 365 issues to mobile devices, endpoint management and meeting room technology. This is a fast-paced, high-visibility role where

technical expertise, excellent communication and outstanding customer service are essential. What We're Looking For

5+ years' Desktop / End-User Support experience

across 1st–3rd Line.

3+ years' Financial Services experience , ideally Investment Banking or Asset Management, supporting Fund Managers, Front Office or VIP users.

Microsoft Azure certification

and a minimum of 2 years' hands-on Azure experience.

Strong Microsoft Intune, Apple Business Manager (ABM) and iOS/iPadOS management experience.

Windows Autopilot

– device enrolment, configuration, deployment and troubleshooting.

Microsoft 365

– strong support skills across Outlook, Teams, Excel, PowerPoint, OneDrive and Copilot.

Desktop & Hardware Support

– Dell laptops/desktops, docking stations, Windows builds, Apple devices and peripherals.

Infrastructure & Security

– working knowledge of Active Directory, Entra ID, Exchange Admin Center, ServiceNow, Zscaler, Proofpoint and Microsoft Defender.

Meeting Room & AV Support

– hands-on experience supporting Microsoft Teams meeting rooms, video conferencing, AV equipment and mobile devices is essential.

VIP / Executive Support

– proven ability to support senior, demanding users professionally, with excellent communication and incident ownership.

What Will Make You Stand Out? We're particularly interested in engineers who: Are

technically strong and hands-on , with excellent troubleshooting skills.

Have supported

Fund Managers, senior executives or Front Office teams

within Financial Services.

Take a

proactive, ownership-driven approach

and see incidents through to resolution.

Can work independently, remain calm under pressure and deliver a premium, white-glove service.

Have excellent interpersonal skills and maintain a smart, professional appearance.

Speak

French

– advantageous, but not essential.

Contract Details

Location:

Central London – 5 days onsite

Duration:

Initial 6 months, strong possibility of extension

Rate:

£260–£275 per day – Inside IR35 (Umbrella only)

Start:

Immediate

Hours:

Monday–Friday, rotating shifts: 07:30–16:30

10:30–19:30

Interested? If you're an experienced, Azure-certified Desktop Support Engineer with a strong Financial Services background, excellent VIP support skills and a genuine passion for delivering first-class technical support,

we'd love to hear from you. Apply now for immediate consideration!

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