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For Companies At a Glance
- Tasks: Provide top-notch service and repairs for customer equipment while on the move.
- Company: Join a dynamic team as a Mobile Field Service Engineer in Manchester.
- Benefits: Earn £150-£160 per day with flexible home-based work.
- Why this job: Make a real difference by solving technical issues and building customer relationships.
- Qualifications: 3+ years in IT repair, strong communication skills, and a valid driving licence.
- Other info: Enjoy autonomy and excellent career growth opportunities in a supportive environment.
The predicted salary is between 30000 - 48000 £ per year.
Location: Home-Based (covering Manchester and surrounding area Postal M, BB, BL, L, CH, CW)
Pay Rate: £150.00 - £160.00 per day
Basis: Contractor
Role Overview
As a Mobile Field Service Engineer, you will be responsible for providing high-quality service, maintenance, and repairs for customer equipment. Operating as a home-based mobile contractor, you will manage a significant geographical territory, ensuring that all technical needs are met efficiently while building strong professional relationships with customers, peers, and support departments.
Essential Job Responsibilities
- Technical Execution: Perform troubleshooting, diagnostics, installation, maintenance, and repair of designated equipment.
- Service Maintenance: Complete preventative maintenance, field modifications, and IMAC (Install, Move, Add, Change) work.
- Travel & Logistics: Maintain a willingness to travel (often 50%+ of the working day) and manage a company-supplied vehicle and tools.
- Communication: Establish a vital working relationship with Dispatch; maintain daily communication via phone, voicemail, and email.
- Administration: Stay up to date with administrative duties, including updates to support departments and meeting deadlines for expenses and mileage declarations.
- Compliance & Safety: Adhere to all Health and Human Services (HHS), Environmental Health and Safety (EHS), and other regulatory requirements.
- Teamwork: Utilize escalation and support processes to resolve service issues and work collaboratively with the local team.
- Physical Requirements: Ability to lift and carry parts weighing up to 25 kg.
Candidate Requirements
- Education: ONC or equivalent IT qualification.
- Experience: Minimum of three years experience in diagnosing and repairing IT equipment. Proven experience troubleshooting and responding to customer concerns. Experience interfacing with internal team members and external customers within a solution-based service process.
- Technical Skills: Proficient in MS Office (Word, PowerPoint, Excel, Outlook).
- Soft Skills: Excellent analytical, interpersonal, and communication skills; ability to explain complex technical issues simply.
- Driving: Valid drivers license and a good driving record.
- Attributes: Reliable, accountable, resourceful, and ethical with strong time management skills.
Working Conditions
- Autonomy: Predominantly working independently.
- Environment: Exposure to areas with low levels of radioactive isotopes.
- Activity: Extended periods of driving and computer usage.
- Travel: Periodic overnight travel required.
Note: This position is offered on a contractor basis. This list of responsibilities is not exhaustive and is subject to change.
Mobile Field Service Engineer - Manchester in Warrington employer: Global Technology Solutions Ltd
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Field Service Engineer - Manchester in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about letting people know you’re on the hunt for a Mobile Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on freelance gigs that allow you to showcase your troubleshooting and repair skills. This not only boosts your CV but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on your technical knowledge and soft skills. Practice explaining complex issues simply, as you’ll need to demonstrate your ability to communicate effectively with customers and team members alike.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Mobile Field Service Engineer - Manchester in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mobile Field Service Engineer role. Highlight your experience in diagnosing and repairing IT equipment, and don’t forget to mention any relevant qualifications like your ONC or equivalent IT qualification.
Show Off Your Soft Skills: We love candidates who can communicate complex technical issues simply. In your application, give examples of how you've used your interpersonal skills to build strong relationships with customers and team members.
Be Clear About Your Availability: Since this role involves a lot of travel, make it clear in your application that you’re ready and willing to hit the road. Mention your valid driver’s license and good driving record to show you’re up for the challenge!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Global Technology Solutions Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to IT equipment. Be ready to discuss your troubleshooting and repair experiences in detail, as this role heavily relies on your ability to diagnose issues effectively.
✨Show Off Your Communication Skills
Since you'll be interacting with customers and team members regularly, practice explaining complex technical concepts in simple terms. This will demonstrate your interpersonal skills and ability to build strong relationships.
✨Demonstrate Your Autonomy
As a Mobile Field Service Engineer, you'll often work independently. Prepare examples of how you've successfully managed your time and responsibilities without direct supervision, showcasing your reliability and accountability.
✨Be Ready for the Road
Since travel is a big part of the job, be prepared to discuss your experience with managing logistics and maintaining a company vehicle. Highlight any previous roles where you had to balance travel with administrative duties.
