At a Glance
- Tasks: Lead the delivery of infrastructure services and build strong client relationships.
- Company: Join a high-profile organisation in the defence and public sector.
- Benefits: Competitive salary, professional development, and a chance to work on impactful projects.
- Other info: Must hold current DV clearance and be based in Hampshire.
- Why this job: Be a trusted advisor and drive operational excellence in a dynamic environment.
- Qualifications: Experience in Technical Account Management and strong financial management skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Farnborough
Security Clearance: DV Cleared (essential)
IR35 Status: Inside IR35
Contract Duration: To be confirmed
Role Overview
The Technical Account Manager (TAM) is responsible for the end-to-end delivery of infrastructure services within a secure, high-profile client environment. Based on-site in Hampshire, the role involves close collaboration with defence and public sector customers. This position requires a strong technical leader with proven delivery management experience, capable of acting as a trusted client advisor while ensuring operational excellence across complex service environments.
Key Responsibilities
- Client Engagement
- Build and maintain trusted advisor relationships with senior client stakeholders
- Translate client strategic objectives into effective delivery outcomes
- Act as the primary escalation point for complex service or delivery issues
- Operational Excellence
- Drive service improvement through automation, innovation, and data-led insights
- Proactively resolve service issues and implement long-term solutions
- Champion best practices, lean methodologies, and modern technologies
- Commercial & Strategic Impact
- Support account growth through service expansion and capability development
- Manage budgets, forecasting, and financial performance
- Balance operational delivery with long-term strategic account objectives
Required Skills & Experience
- Proven experience in Technical Account Management within large, complex environments
- Strong background in infrastructure or managed services
- Experience engaging with executive-level stakeholders as a trusted advisor
- Strong financial management skills, including budgeting and forecasting
- Ability to influence senior internal and external stakeholders
- Track record of driving operational excellence and continuous improvement
- Excellent communication, stakeholder management, and problem-solving skills
Security & Location Requirements
This is a fully site-based role in Hampshire. Candidates must hold current DV (Developed Vetting) clearance (mandatory).
Technical Account Manager in Southampton employer: Global Technology Solutions Ltd.
As a Technical Account Manager based in Farnborough, you will join a dynamic team that values innovation and operational excellence within a secure environment. Our company fosters a collaborative work culture, offering extensive opportunities for professional growth and development while engaging with high-profile clients in the defence and public sectors. With a commitment to employee well-being and a focus on continuous improvement, we provide a rewarding workplace where your contributions truly matter.
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager in Southampton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Global Technology Solutions Ltd. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Global Technology Solutions Ltd. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to Global Technology Solutions Ltd.
Let's not forget to apply directly through the Global Technology Solutions Ltd. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Account Manager in Southampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Global Technology Solutions Ltd..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Global Technology Solutions Ltd.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
