At a Glance
- Tasks: Lead the design and delivery of complex ServiceNow solutions in a dynamic environment.
- Company: Join a high-performing team at a leading tech firm focused on innovation.
- Benefits: Competitive day rate, remote work flexibility, and opportunities for professional growth.
- Other info: Must hold active DV clearance; ideal for those passionate about tech and innovation.
- Why this job: Shape large-scale projects and make a real impact in the public sector.
- Qualifications: Proven experience as a ServiceNow Technical Architect with strong leadership skills.
Location: Remote (UK-based with travel to client sites)
Day rate: £600 - £700 per day
Inside IR35
Clearance: Must hold active DV (Developed Vetting) clearance
We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required.
This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes.
Key Responsibilities- Architectural Leadership
- Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB
- Define architecture standards, integration patterns, and platform strategy across engagements
- Produce high-quality solution architecture and design documentation
- Ensure all solutions align with best practices, are scalable, and remain upgrade-safe
- Delivery & Technical Governance
- Act as the senior technical escalation point across the full delivery lifecycle
- Conduct design and code reviews, ensuring quality and consistency
- Identify and mitigate technical risks across programmes
- Oversee platform health including performance, instance strategy, and upgrade planning
- Client Engagement & Pre-Sales
- Build trusted relationships with senior client stakeholders
- Lead solution workshops, scoping sessions, and architectural discussions
- Translate complex requirements into clear, deliverable technical solutions
- Support pre-sales activities including proposals and demonstrations
- Leadership & Practice Development
- Mentor and develop consultants across the technical team
- Contribute to best practices, reusable assets, and internal capability development
- Stay current with ServiceNow platform innovations, including AI capabilities
- Help shape the ongoing growth and maturity of the technical practice
- Proven experience as a ServiceNow Technical Architect or senior technical lead
- Deep expertise across ITSM, ITOM, and CMDB / CSDM
- Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security
- Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications
- Experience delivering complex, enterprise-scale solutions end-to-end
- Strong leadership and stakeholder management skills
- Excellent communication skills, able to engage both technical and non-technical audiences
- Must hold active DV security clearance
- ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable)
- ServiceNow Certified Technical Architect (CTA) or working towards
- Experience with AI/ML capabilities within the ServiceNow platform
- Background in public sector, defence, or highly regulated environments
- Additional ServiceNow certifications across ITOM or other modules
- Knowledge of ITIL frameworks
This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.
ServiceNow Technical Architect - DV Cleared - Contract employer: Global Technology Solutions Ltd.
Contact Detail:
Global Technology Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect - DV Cleared - Contract
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with ServiceNow communities. You never know who might have the inside scoop on a job opportunity that’s perfect for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can display your past projects, achievements, and any ServiceNow solutions you've designed. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice explaining complex concepts in simple terms, as you'll need to engage both technical and non-technical audiences. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that ServiceNow Technical Architect role!
We think you need these skills to ace ServiceNow Technical Architect - DV Cleared - Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Technical Architect role. Highlight your experience with ITSM, ITOM, and CMDB, and don’t forget to showcase your leadership skills and any relevant certifications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your hands-on development experience and how you’ve successfully led technical teams in the past.
Showcase Your Communication Skills: Since this is a client-facing role, it’s crucial to demonstrate your excellent communication skills. In your application, give examples of how you’ve engaged with stakeholders and translated complex requirements into clear solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around ITSM, ITOM, and CMDB. Be ready to discuss specific projects where you've led technical design and how you ensured best practices were followed.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in mentoring teams and managing stakeholder relationships. Think of situations where you’ve successfully navigated complex client discussions or resolved technical escalations.
✨Be Ready for Technical Deep Dives
Expect to dive deep into technical discussions during the interview. Familiarise yourself with integration patterns, architectural standards, and the latest innovations in ServiceNow, including AI capabilities. This will show your commitment to staying current in the field.
✨Engage with Real-World Scenarios
Prepare to discuss real-world scenarios where you've translated complex requirements into deliverable solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills effectively.