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- Tasks: Join a dynamic team providing IT support on a Help Desk.
- Company: Be part of a leading IT Managed Service Provider in Peterborough.
- Benefits: Enjoy competitive pay, potential for permanent role, and immediate start.
- Why this job: Kickstart your IT career in a supportive environment with growth opportunities.
- Qualifications: Fluent in Romanian and English; customer service experience preferred.
- Other info: Shift-based role with weekend work; perfect for driven individuals.
Romanian and English speakers required!!
Peterborough
Full time – 37.5 hours per week
Hourly rate £14.00 – £15.50 PAYE
We have a great opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough.
The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working 7.5 hrs on a rota basis between the hours of 06:00 – 19.00, including weekends. (Two weekends every month)
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career.
The ideal candidate will have worked in an IT services, Customer Services, or call centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered.
Immediate starts are available.
You will be fluent in Romanian and English speaking, with strong all-round communication skills.
If you are a charismatic Romanian and English-speaking person, looking for a fantastic career opportunity then please apply now!
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Romanian speaking service desk analyst employer: Global Technology Solutions Ltd
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Romanian speaking service desk analyst
✨Tip Number 1
Make sure to highlight your language skills during any conversations or interviews. Being fluent in both Romanian and English is a key requirement, so emphasise your proficiency and any relevant experiences where you've used these languages.
✨Tip Number 2
Familiarise yourself with common IT support scenarios and terminology. This will not only help you in the role but also show your enthusiasm and readiness to learn during discussions with the hiring team.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the role, which can be invaluable during your application process.
✨Tip Number 4
Prepare for shift work by demonstrating your flexibility and willingness to work weekends. Mention any previous experience with shift-based roles, as this will show that you're ready for the demands of the position.
We think you need these skills to ace Romanian speaking service desk analyst
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in both Romanian and English. Mention any relevant experiences where you used these languages, especially in customer service or IT support roles.
Showcase Relevant Experience: If you have worked in IT services, customer service, or a call centre, detail your responsibilities and achievements in those roles. If not, highlight any transferable skills that demonstrate your ability to learn and adapt in a process-driven environment.
Tailor Your CV: Customise your CV to align with the job description. Focus on skills and experiences that relate directly to the role of a service desk analyst, such as problem-solving, communication, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Explain why you are a good fit for the position and how your background prepares you for the challenges of the job.
How to prepare for a job interview at Global Technology Solutions Ltd
✨Showcase Your Language Skills
Since the role requires fluency in both Romanian and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between the two languages, so practice speaking clearly and confidently in both.
✨Highlight Relevant Experience
Even if you haven't worked directly in IT support, emphasise any customer service or call centre experience you have. Share specific examples of how you've handled customer queries or resolved issues, as this will show your ability to adapt to the Help Desk environment.
✨Understand the Company Culture
Research the IT organisation you're interviewing with. Familiarise yourself with their values and mission. This will help you align your answers with what they are looking for and demonstrate that you're genuinely interested in being part of their team.
✨Prepare for Shift Work Questions
Since this role involves shift work, be ready to discuss your availability and flexibility. Think about how you can manage working weekends and varying hours, and express your willingness to adapt to the rota system.
