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- Tasks: Join a dynamic team providing IT support on a Help Desk.
- Company: Be part of a leading IT Managed Service Provider in Peterborough.
- Benefits: Enjoy competitive pay, potential for permanent role, and immediate start.
- Why this job: Kickstart your IT career in a supportive environment with growth opportunities.
- Qualifications: Fluent in Romanian and English; customer service experience preferred.
- Other info: Shift-based role with weekend work; perfect for driven individuals.
Romanian and English speakers required
Peterborough
Full time – 37.5 hours per week
Hourly rate £14.00 – £15.50 PAYE
We have a great opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough.
The successful candidate will join a large team, working on a Help Desk offing IT Support click apply for full job details
Romanian speaking service desk analyst employer: Global Technology Solutions Ltd
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Romanian speaking service desk analyst
✨Tip Number 1
Brush up on your IT knowledge! Familiarise yourself with common IT support issues and solutions, as well as the tools used in help desk environments. This will not only boost your confidence but also show us that you're proactive and ready to tackle challenges.
✨Tip Number 2
Practice your communication skills in both Romanian and English. Since this role requires fluency in both languages, consider engaging in conversations or mock interviews with friends or family to enhance your ability to articulate technical information clearly.
✨Tip Number 3
Research our company culture and values. Understanding what we stand for at StudySmarter can help you align your responses during any interviews and demonstrate that you're a good fit for our team.
✨Tip Number 4
Be prepared to discuss your customer service experience. Think of specific examples where you've successfully resolved issues or helped customers, as this will highlight your suitability for the role and your ability to thrive in a help desk environment.
We think you need these skills to ace Romanian speaking service desk analyst
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in both Romanian and English. Mention any relevant experiences where you used these languages, especially in customer service or IT support roles.
Showcase Relevant Experience: If you have worked in IT services, customer service, or a call centre, detail your responsibilities and achievements in those roles. If not, highlight any transferable skills that demonstrate your ability to learn and adapt quickly.
Tailor Your CV: Customise your CV to align with the job description. Focus on skills and experiences that relate directly to the role of a service desk analyst, such as problem-solving, communication, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Explain why you are a good fit for the position and how your background prepares you for the challenges of the job.
How to prepare for a job interview at Global Technology Solutions Ltd
✨Showcase Your Language Skills
Since the role requires fluency in both Romanian and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between the two languages, so practice common phrases and technical terms relevant to IT support.
✨Highlight Relevant Experience
Even if you haven't worked directly in IT, emphasise any customer service or call centre experience you have. Discuss specific situations where you provided excellent support or resolved issues, as this will show your capability to handle similar tasks in the new role.
✨Understand the Company Culture
Research the IT organisation you're applying to. Understanding their values and work culture can help you tailor your responses to align with what they are looking for in a candidate. This shows that you are genuinely interested in being part of their team.
✨Prepare for Shift Work Questions
Since this is a shift-based role, be ready to discuss your availability and willingness to work weekends. Highlight your flexibility and commitment to adapting to the rota, as this is crucial for the position.
