Global Technology Solutions Ltd in Reading is seeking a 2nd & 3rd Line IT Service Desk Team Leader. The role combines hands-on technical work with people management in a hybrid setup (3 days in office per week, Month 1: full-time in office).
You will lead L2 analysts and L3 admins, handle escalations, and drive service improvement. The role requires MSP leadership, strong Microsoft 365/Azure/Windows Server experience, ITIL expertise, and relevant security/firwall know-how.
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Senior IT Service Desk Lead L2-L3 (Hybrid) in Reading employer: Global Technology Solutions Ltd.
Great Foods is an exceptional employer that fosters a dynamic and supportive work culture, perfect for ambitious individuals looking to make their mark in the food industry. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you have the tools to succeed in your role as a Business Development Executive. Located in the heart of the UK, our team enjoys a collaborative environment where innovation is encouraged, and every contribution is valued.
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
