At a Glance
- Tasks: Drive new business and manage client relationships in IT Service Management.
- Company: Join a global leader in ITSM solutions with a dynamic culture.
- Benefits: Uncapped commission, hybrid work, and opportunities for career growth.
- Other info: Engage with senior stakeholders and enjoy a supportive team environment.
- Why this job: Make a real impact while maximising your earnings in a thriving industry.
- Qualifications: 3+ years in B2B sales, strong communication skills, and ITSM knowledge.
The predicted salary is between 50000 - 70000 £ per year.
We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management.
You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations.
Key Responsibilities- New Business Development
- Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement
- Identify and engage key decision-makers across IT, Operations, and Service Management
- Build, manage, and maintain a qualified sales pipeline
- Own the full sales cycle from initial engagement through to close and handover
- Account Management
- Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities
- Act as a trusted advisor, supporting clients on their ITSM improvement journey
- Conduct regular account reviews to ensure long-term success and satisfaction
- Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities
- Additional Responsibilities
- Forecast against sales targets and provide regular progress updates
- Maintain accurate and up-to-date CRM records
- Leverage market and competitor insights to strengthen value proposition
- Build strong relationships with senior stakeholders, including C-level executives
- Proven success in ITSM solution sales
- Minimum of 3 years’ B2B sales experience
- Strong track record in both new business acquisition and account development
- Excellent negotiation, communication, and commercial skills
- Confidence engaging with senior stakeholders and decision-makers
- Self-motivated, results-driven, and highly accountable
- Knowledge of ITSM frameworks such as ITIL or SIAM
- Degree educated (business/management preferred) or equivalent experience
This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti - Berkshire in Reading employer: Global Technology Solutions Ltd.
Join a dynamic and innovative global organisation in Berkshire, where as an ITSM Sales Executive, you will thrive in a supportive work culture that prioritises employee growth and development. With a focus on collaboration and success, we offer an uncapped commission structure, enabling you to maximise your earnings while making a significant impact in the IT Service Management sector. Our commitment to fostering strong relationships and providing ongoing training ensures that you will not only excel in your role but also advance your career within a forward-thinking company.
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
