At a Glance
- Tasks: Drive new client acquisition and manage existing accounts in IT Service Management.
- Company: Join a global leader in ITSM solutions with a dynamic work culture.
- Benefits: Competitive salary, uncapped commission, and hybrid working options.
- Other info: Opportunity for career growth and engagement with senior stakeholders.
- Why this job: Maximise your earnings while making a real impact in a growing organisation.
- Qualifications: 3+ years in B2B sales with a focus on ITSM solutions.
The predicted salary is between 40000 - 50000 £ per year.
Location: Reading
Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission)
We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence.
This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations.
Key Responsibilities- New Business Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement.
- Identify and engage key decision-makers across IT, Operations, and Service Management.
- Build, manage, and maintain a qualified sales pipeline.
- Own the full sales cycle from initial engagement through to close and handover.
- Account Management: Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities.
- Act as a trusted advisor, supporting clients on their ITSM improvement journey.
- Conduct regular account reviews to ensure long-term success and satisfaction.
- Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities.
- Additional Responsibilities: Forecast against sales targets and provide regular progress updates.
- Maintain accurate and up-to-date CRM records.
- Leverage market and competitor insights to strengthen value proposition.
- Build strong relationships with senior stakeholders, including C-level executives.
- Proven success in ITSM solution sales.
- Minimum of 3 years B2B sales experience.
- Strong track record in both new business acquisition and account development.
- Excellent negotiation, communication, and commercial skills.
- Confidence engaging with senior stakeholders and decision-makers.
- Self-motivated, results-driven, and highly accountable.
- Knowledge of ITSM frameworks such as ITIL or SIAM.
- Degree educated (business/management preferred) or equivalent experience.
This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti in Reading employer: Global Technology Solutions Ltd.
Join a dynamic and innovative global organisation in Reading, where your contributions as an ITSM Sales Executive will be valued and rewarded. With a competitive salary and uncapped commission structure, we foster a collaborative work culture that prioritises employee growth and development, ensuring you have the tools and support to excel in your career. Experience the unique advantage of working in a hybrid role that combines new business development with account management, allowing you to make a meaningful impact while enjoying a flexible work environment.
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti in Reading
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and other sales professionals. The more people you know, the better your chances of landing that ITSM Sales Executive role.
✨Tip Number 2
Showcase your expertise! Create a personal brand on LinkedIn by sharing insights about ITSM solutions and engaging with relevant content. This will position you as a knowledgeable candidate and attract recruiters to your profile.
✨Tip Number 3
Prepare for those interviews! Research the company and its ITSM offerings thoroughly. Be ready to discuss how your experience aligns with their needs and how you can drive growth in their organisation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ITSM Sales Executive role. Highlight your experience in IT Service Management solution sales and any relevant achievements that showcase your ability to drive new business and manage accounts.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully engaged with decision-makers and grown client relationships in the past.
Showcase Your Skills:Don’t forget to highlight your negotiation, communication, and commercial skills in your application. We want to see how you’ve used these skills to achieve results in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Know Your ITSM Solutions
Make sure you have a solid understanding of the ITSM solutions mentioned in the job description, like ServiceNow, Halo, Freshworks, and Avanti. Be ready to discuss how these tools can solve common IT challenges and improve operations for potential clients.
✨Showcase Your Sales Success
Prepare specific examples from your past experience that highlight your success in ITSM solution sales. Use metrics to demonstrate how you've driven new business and managed accounts effectively, as this will resonate well with the interviewers.
✨Engage with Decision-Makers
Since the role involves engaging with senior stakeholders, practice how you would approach conversations with C-level executives. Think about their pain points and how you can position yourself as a trusted advisor who understands their needs.
✨Be Ready for Role-Play Scenarios
Expect some role-play scenarios during the interview where you might need to demonstrate your sales techniques. Prepare to showcase your ability to handle objections and close deals, as this is crucial for the role.
