At a Glance
- Tasks: Solve technical problems and enhance software solutions for customers.
- Company: Established UK-based software developer with a focus on Dispute Management.
- Benefits: Fully remote work, competitive salary, 23 days annual leave, and training provided.
- Other info: Opportunity for career growth in a stable and successful company.
- Why this job: Join a dedicated team and make a real impact in a customer-focused environment.
- Qualifications: 3+ years in Oracle PL/SQL and .NET development, strong problem-solving skills.
The predicted salary is between 45000 - 55000 £ per year.
Location: Didcot - Fully Remote, with occasional site visits
Salary: £45,000-£55,000 per annum
Hours: Standard office hours
Employment: Full-time
The Opportunity
Our client is seeking an experienced and customer-focused Technical Support Consultant to join their established team. This is an excellent opportunity for someone with strong Oracle PL/SQL and Microsoft .NET experience who enjoys solving technical problems, working directly with customers, and bridging the gap between technical and business requirements. You will work within a combined support and development environment, working closely with the Operations and Product Directors to investigate and resolve customer issues, develop database solutions, and support ongoing product enhancements.
About the Company
Our client is a UK-based developer of specialist Dispute Management and Cash Collections software. With more than 24 years experience successfully implementing systems, they have delivered significant benefits to a portfolio of clients that includes many well-known blue chip organisations. Their core software is developed using Appeon PowerBuilder and Microsoft .NET, running on Oracle and Tibero databases.
Key Requirements
- 3+ years experience with Oracle PL/SQL, including database development and design.
- Strong logical and analytical problem-solving skills.
- A customer-focused approach, with the ability to explain complex technical issues clearly and concisely to clients.
- 1+ years Microsoft .NET development experience, ideally with VB.NET or C#, including web services and XML.
- Knowledge or understanding of ERP, Accounts Receivable and/or Credit Management systems.
- Excellent documentation skills, with the ability to clearly document processes and technical information.
- The ability to communicate and collaborate effectively with both technical and business stakeholders.
- A confident, professional telephone manner and strong interpersonal skills.
Key Responsibilities
- Work within the company’s support and development environment, collaborating closely with the Operations Director.
- Respond to incoming customer emails and calls, investigating and resolving reported technical issues.
- Use your application and database expertise to diagnose problems and deliver effective solutions.
- Develop new PL/SQL procedures and packages to enhance the functionality and customer experience of the software.
- Work closely with the Product Director to translate new product requirements into clear technical specifications for the development team.
- Undertake smaller development changes and enhancements using your Microsoft .NET skills where required.
- Build strong relationships with customers and provide a high standard of technical support.
- Clearly document solutions, processes and technical requirements to support both customers and internal teams.
Why Apply?
This is a great opportunity to join a stable, established and successful company where you can make a genuine impact. You will benefit from:
- A fully remote working environment, with occasional site visits where required.
- A competitive salary of £45,000-£55,000 per annum.
- The opportunity to become a key member of a hardworking and dedicated small team.
- A customer-focused organisation where delivering excellent service is a priority.
- 23 days annual leave.
- Death in Service cover.
- Full training on the company’s highly competitive Credit Management software.
- The opportunity to work across both technical support and development, giving you a varied and rewarding role.
Interested?
If you’re an experienced Technical Support professional with strong Oracle PL/SQL and .NET skills, and you’re looking for a varied role where you can combine technical expertise with customer interaction, we'd love to hear from you. Apply now to find out more about this exciting opportunity.
Oracle PL/SQL Technical Support Consultant - Remote UK - Oxfordshire employer: Global Technology Solutions Ltd.
Great Foods is an exceptional employer that fosters a dynamic and supportive work culture, perfect for ambitious individuals looking to make their mark in the food industry. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you have the tools to succeed in your role as a Business Development Executive. Located in the heart of the UK, our team enjoys a collaborative environment where innovation is encouraged, and every contribution is valued.
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Oracle PL/SQL Technical Support Consultant - Remote UK - Oxfordshire
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Global Technology Solutions Ltd. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Global Technology Solutions Ltd..
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Global Technology Solutions Ltd. that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Oracle PL/SQL Technical Support Consultant - Remote UK - Oxfordshire
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Global Technology Solutions Ltd..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Global Technology Solutions Ltd. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Global Technology Solutions Ltd. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
