At a Glance
- Tasks: Provide IT support on a Help Desk during night shifts.
- Company: Join a leading IT Managed Service Provider in Peterborough.
- Benefits: Earn £14.00 - £15.00 per hour with potential for permanent position.
- Other info: Immediate starts available; work 4-on 4-off shifts.
- Why this job: Great chance to kickstart your IT career with a supportive team.
- Qualifications: Experience in IT services or customer support is preferred.
OOH/Night Shift IT MSP Customer Support Helpdesk
Peterborough
Full time
Hourly rate £14.00 - £15.00 PAYE
We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough.
The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working 11.5 hrs per shift 8pm to 8am - 4-on 4-off on a rota basis.
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long term.
The ideal candidate will have worked in an IT Managed Services, Customer Services, or call centre environment.
Immediate starts are available.
You will have excellent communication skills.
If you are looking to enhance your IT career then please apply now!
OOH/Night Shift IT MSP Customer Support Helpdesk in Hampton employer: Global Technology Solutions Ltd.
Join a dynamic and supportive team at a leading IT Managed Service Provider in Peterborough, where your career growth is a priority. With a focus on employee development, we offer a collaborative work culture that values innovation and excellence, alongside competitive pay and flexible shift patterns. This role not only provides immediate opportunities for advancement but also fosters a sense of community among colleagues, making it an ideal place for those passionate about IT.
Contact Detail:
Global Technology Solutions Ltd. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land OOH/Night Shift IT MSP Customer Support Helpdesk in Hampton
✨Tip Number 1
Familiarise yourself with common IT support issues and solutions. Being able to discuss specific scenarios during your interview can demonstrate your knowledge and readiness for the role.
✨Tip Number 2
Highlight any experience you have in shift work or customer service environments. This will show that you are adaptable and can handle the demands of a night shift role effectively.
✨Tip Number 3
Prepare to discuss your communication skills in detail. Since this role involves helping customers, being able to articulate how you’ve successfully resolved issues in the past will be beneficial.
✨Tip Number 4
Research the company and its services. Understanding their operations and values will help you tailor your responses and show genuine interest during the interview process.
We think you need these skills to ace OOH/Night Shift IT MSP Customer Support Helpdesk in Hampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IT Managed Services, Customer Services, or call centre environments. Emphasise any specific skills or technologies you have worked with that relate to the role.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for IT and customer support. Mention why you are interested in this specific role and how your background makes you a great fit for the team.
Highlight Communication Skills:Since excellent communication skills are crucial for this position, provide examples in your application of how you've effectively communicated with customers or team members in previous roles.
Show Enthusiasm for Shift Work:As this is a night shift role, express your willingness and ability to work during these hours. Mention any previous experience with shift work if applicable, and highlight your adaptability.
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Show Your IT Knowledge
Make sure to brush up on your IT knowledge before the interview. Be prepared to discuss any relevant experience you have in IT Managed Services or customer support, as this will demonstrate your suitability for the role.
✨Highlight Your Communication Skills
Since excellent communication skills are crucial for this position, think of examples from your past experiences where you effectively communicated with customers or team members. This will help you stand out during the interview.
✨Understand Shift Work
Familiarise yourself with the demands of shift work, especially the night shifts. Be ready to discuss how you manage your time and maintain productivity during late hours, as this shows your commitment to the role.
✨Express Your Career Ambitions
This role offers a pathway to permanent employment, so be sure to express your long-term career ambitions in IT. Discuss how you see yourself growing within the company and contributing to its success.
