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- Tasks: Lead the design and delivery of complex ServiceNow solutions in a dynamic environment.
- Company: Join a high-performing team at a leading tech firm focused on innovation.
- Benefits: Enjoy private medical insurance, ongoing training, and a 10% annual bonus.
- Other info: Remote role with opportunities for travel and career growth.
- Why this job: Shape the future of ServiceNow solutions while making a real impact.
- Qualifications: Must have DV clearance and proven experience as a ServiceNow Technical Architect.
The predicted salary is between 80000 - 100000 £ per year.
Location: Remote (UK-based with travel to client sites)
Salary: £80,000 - £100,000 per annum + 10% annual bonus
Clearance: Must hold active DV (Developed Vetting) clearance
We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required.
This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes.
Key Responsibilities- Architectural Leadership
- Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB
- Define architecture standards, integration patterns, and platform strategy across engagements
- Produce high-quality solution architecture and design documentation
- Ensure all solutions align with best practices, are scalable, and remain upgrade-safe
- Delivery & Technical Governance
- Act as the senior technical escalation point across the full delivery lifecycle
- Conduct design and code reviews, ensuring quality and consistency
- Identify and mitigate technical risks across programmes
- Oversee platform health including performance, instance strategy, and upgrade planning
- Client Engagement & Pre-Sales
- Build trusted relationships with senior client stakeholders
- Lead solution workshops, scoping sessions, and architectural discussions
- Translate complex requirements into clear, deliverable technical solutions
- Support pre-sales activities including proposals and demonstrations
- Leadership & Practice Development
- Mentor and develop consultants across the technical team
- Contribute to best practices, reusable assets, and internal capability development
- Stay current with ServiceNow platform innovations, including AI capabilities
- Help shape the ongoing growth and maturity of the technical practice
- Proven experience as a ServiceNow Technical Architect or senior technical lead
- Deep expertise across ITSM, ITOM, and CMDB / CSDM
- Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security
- Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications
- Experience delivering complex, enterprise-scale solutions end-to-end
- Strong leadership and stakeholder management skills
- Excellent communication skills, able to engage both technical and non-technical audiences
- Must hold active DV security clearance
- ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable)
- ServiceNow Certified Technical Architect (CTA) or working towards
- Experience with AI/ML capabilities within the ServiceNow platform
- Background in public sector, defence, or highly regulated environments
- Additional ServiceNow certifications across ITOM or other modules
- Knowledge of ITIL frameworks
- Private medical insurance
- Death in service cover
- Ongoing training and certification support
- 10% annual bonus
- Share scheme
This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.
Locations
ServiceNow Technical Architect - DV Cleared in Norfolk, Norwich employer: Global Technology Solutions Ltd.
Contact Detail:
Global Technology Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect - DV Cleared in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or even online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past projects and achievements in ServiceNow. This can be a game-changer during interviews, as it gives you a chance to demonstrate your skills and experience visually.
✨Tip Number 3
Prepare for those interviews! Research common questions for ServiceNow Technical Architects and practice your responses. Be ready to discuss your architectural decisions and how you've tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace ServiceNow Technical Architect - DV Cleared in Norfolk, Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with ServiceNow and any relevant projects. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the ServiceNow Technical Architect position. Share specific examples of your past work that demonstrate your architectural leadership and client engagement skills.
Showcase Your Certifications: If you’ve got ServiceNow certifications, make them stand out! We love seeing candidates who are committed to their professional development, so list those qualifications clearly in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around ITSM, ITOM, and CMDB. Be ready to discuss specific projects where you've led technical design and how you ensured best practices were followed.
✨Showcase Your Leadership Skills
As a ServiceNow Technical Architect, you'll need to demonstrate strong leadership. Prepare examples of how you've mentored teams or led client engagements, focusing on your ability to build trusted relationships with stakeholders.
✨Prepare for Technical Questions
Expect in-depth technical questions about integrations, data models, and security within ServiceNow. Brush up on your hands-on development skills and be ready to discuss your experience with Flows, Business Rules, and custom applications.
✨Engage with Real-World Scenarios
Be prepared to translate complex requirements into clear solutions during the interview. Think of scenarios where you've successfully navigated challenges in previous projects and how you can apply that experience to the role.