Banking Call Centre Team Lead – Customer Experience in Newcastle upon Tyne

A major UK technology company is looking for a Customer Service Team Supervisor in Newcastle upon Tyne. In this office-based role at Cobalt Business Park, you will lead a team of 10 customer service representatives, overseeing their performance and coaching them to improve service delivery. Ideal candidates will have experience in management, a customer-focused attitude, and the ability to work in a fast-paced environment. This position offers a competitive rate of £21 – £22 per hour for a contract of 36 months with potential transition to a permanent position. #J-18808-Ljbffr