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For Companies At a Glance
- Tasks: Drive new business growth in ITSM and automation services through consultative sales.
- Company: Join a rapidly growing international organisation with a strong reputation in service management.
- Benefits: Competitive salary, uncapped commission, hybrid work model, and structured onboarding.
- Why this job: Shape the future of integration and automation while building valuable client relationships.
- Qualifications: Proven experience in solutions sales within IT services and strong stakeholder management skills.
- Other info: Collaborative culture that values expertise and offers excellent career development opportunities.
The predicted salary is between 60000 - 80000 £ per year.
Location: Hybrid – North London (2 days per week in office)
Type: Full-time
Salary: £60,000 – £80,000 base + uncapped commission
About the Role
We are seeking a commercially driven New Business Solutions Sales Executive to accelerate growth across our ITSM, integration, and automation services. This is a senior, consultative sales role focused on winning new customers across MSPs, service providers, and enterprise IT organisations. You will engage with senior stakeholders, understand complex service delivery and operational challenges, and position our integration and automation capabilities as a strategic extension of their IT operations.
You will join a rapidly growing international organisation with a strong reputation in service management and workflow automation, playing a key role in expanding our footprint across the UK ITSM and MSP ecosystem. This opportunity is well suited to a solutions-led seller who enjoys opening new relationships, navigating complex buying environments, and selling high-value outcomes rather than transactional products.
What You’ll Be Doing
- New Business Development
- Build and execute a structured new-logo strategy across MSPs, service integrators, and enterprise IT organisations.
- Identify and engage senior decision-makers across IT, Service Management, Operations, and Digital Transformation.
- Qualify opportunities using a consultative, value-led approach that connects technical challenges to commercial outcomes.
- Develop targeted outreach and account strategies using CRM and sales intelligence tools (e.g. HubSpot, Salesforce, LinkedIn Sales Navigator).
- Solution & Deal Leadership
- Lead discovery sessions to uncover challenges around ITSM, integration, automation, and service orchestration.
- Deliver solution-oriented presentations, demos, and workshops aligned to customer use cases and operational objectives.
- Own complex, multi-stakeholder sales cycles from initial engagement through to close and handover.
- Position our services as long-term partnerships that drive efficiency, visibility, and automation across IT operations.
- Market Insight & Collaboration
- Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation.
- Share customer insight with Marketing, Product, and Delivery teams to influence go-to-market strategy and service development.
- Maintain accurate forecasting, pipeline management, and reporting through established CRM processes.
What We’re Looking For
Essential
- Proven experience in new business or solutions sales within IT services, ITSM, integration, or automation environments.
- Track record of selling complex, consultative B2B solutions involving multiple stakeholders.
- Strong understanding of IT service management models, managed services, and recurring revenue structures.
- Ability to translate technical capability into clear, compelling business outcomes.
- Excellent communication, presentation, and stakeholder management skills.
- Highly self-motivated, commercially minded, and comfortable operating with ownership and autonomy.
Highly Desirable (not all required)
- Experience selling around ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice).
- Exposure to integration platforms, automation tools, workflow orchestration, or service management tooling.
- Background selling into MSPs, service providers, systems integrators, or enterprise IT service teams.
- Knowledge of ITSM frameworks such as ITIL or SIAM.
Why Join Us?
- A genuine opportunity to help build and shape a high-growth integration and automation practice within ITSM.
- Strong international presence across the UK, Europe, and the US.
- A collaborative, forward-thinking culture that values expertise, autonomy, and results.
- Structured onboarding, including a one-week induction at our Finnish HQ to immerse you in our technology, culture, and strategy.
- Clear earning potential through uncapped commission and long-term account development.
Integration / Automation Sales Executive – ITSM - Berkshire in London employer: Global Technology Solutions Ltd
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integration / Automation Sales Executive – ITSM - Berkshire in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the ITSM and automation space. Attend industry events, webinars, or even local meetups. The more you engage with potential clients and peers, the better your chances of landing that dream job.
✨Tip Number 2
Showcase your expertise! Create a personal brand on platforms like LinkedIn. Share insights about ITSM trends, integration strategies, or automation success stories. This not only positions you as a thought leader but also attracts attention from recruiters and hiring managers.
✨Tip Number 3
Prepare for those interviews! Research the company’s services and recent projects. Be ready to discuss how your experience aligns with their needs, especially around complex sales cycles and consultative selling. Tailor your pitch to highlight how you can drive efficiency and visibility in their operations.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it gives you a chance to showcase your enthusiasm for our integration and automation services right from the start.
We think you need these skills to ace Integration / Automation Sales Executive – ITSM - Berkshire in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Integration / Automation Sales Executive. Highlight your experience in IT services and solutions sales, especially any work with ITSM or automation tools. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention specific achievements that demonstrate your consultative sales approach.
Showcase Your Understanding of ITSM: We’re keen on candidates who understand IT service management models. In your application, drop in some insights about ITSM platforms like ServiceNow or BMC, and how they relate to integration and automation. This will show us you’re not just applying randomly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Global Technology Solutions Ltd
✨Know Your Stuff
Make sure you brush up on IT service management models and the specific platforms mentioned in the job description, like ServiceNow and Jira. Being able to discuss these in detail will show that you're not just familiar with the industry but also genuinely interested in their services.
✨Master the Consultative Approach
Prepare to demonstrate your consultative selling skills. Think of examples where you've successfully identified client needs and provided tailored solutions. This role is all about understanding complex challenges, so be ready to showcase how you can connect technical capabilities to business outcomes.
✨Engage with Stakeholders
Since this position involves engaging with senior decision-makers, practice how you'll approach these conversations. Prepare questions that show your understanding of their operational challenges and how your solutions can help. This will highlight your ability to navigate complex buying environments.
✨Showcase Your Sales Strategy
Be ready to discuss your experience with CRM tools and how you've used them to develop outreach strategies. Highlight any successful campaigns or account strategies you've executed in the past, as this will demonstrate your proactive approach to new business development.
