At a Glance
- Tasks: Provide front-line IT support and troubleshoot hardware/software issues at Gatwick Airport.
- Company: Join a dynamic tech support team in a fast-paced airport environment.
- Benefits: Competitive daily rate, immediate start, and training for airside certification.
- Other info: Opportunity for career growth and a chance to work in a high-visibility role.
- Why this job: Gain hands-on experience in tech support while working in a vibrant airport setting.
- Qualifications: Experience in 1st line IT support and excellent customer service skills required.
The predicted salary is between 31500 - 38500 £ per year.
Location: Gatwick Airport
Rate: £170 per day
Contract Length: 4 weeks
Start Date: ASAP
Working Hours: Monday to Friday: 7am - 7pm Shift Rotation based on a 7.5 hr working day
Overview: We are urgently looking for Level 1 Tech Bar Engineers to join a busy on-site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment.
Key Responsibilities:
- Provide front-line IT support at the on-site Tech Bar
- Troubleshoot and resolve hardware and software issues
- Support end users face-to-face in a professional and efficient manner
- Escalate issues when necessary in line with support procedures
- Maintain a tidy and well-managed tech bar space
- Participate in weekend rota cover with agreed time off in the week
Requirements:
- Proven experience in a 1st line / Level 1 IT support role
- Excellent communication and customer service skills
- Ability to work both independently and as part of a team
- Full, clean UK driving licence (essential for airside driving certification)
- Clear and uninterrupted 5-year work history in the UK (essential for airside pass)
- Willingness to undergo airside badging and airside driving certification (costs covered)
Additional Information:
Airside driving certification and badging are mandatory for this role. Candidates must be available for immediate start.
Desktop Support / Tech support Airside (Gatwick) in London employer: Global Technology Solutions Ltd.
Great Foods is an exceptional employer that fosters a dynamic and supportive work culture, perfect for ambitious individuals looking to make their mark in the food industry. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you have the tools to succeed in your role as a Business Development Executive. Located in the heart of the UK, our team enjoys a collaborative environment where innovation is encouraged, and every contribution is valued.
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support / Tech support Airside (Gatwick) in London
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We think you need these skills to ace Desktop Support / Tech support Airside (Gatwick) in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Global Technology Solutions Ltd., it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Global Technology Solutions Ltd. can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Global Technology Solutions Ltd. will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Global Technology Solutions Ltd.. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Global Technology Solutions Ltd..
