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- Tasks: Provide hands-on support for end-user technology and field devices.
- Company: Join a dynamic team in West Sussex for a 12-month contract.
- Benefits: Enjoy a competitive salary of up to £35,000 and a Monday to Friday work schedule.
- Why this job: Perfect for tech enthusiasts wanting to solve problems and enhance user experiences.
- Qualifications: Experience with Microsoft environments, Active Directory, and strong communication skills required.
- Other info: Ideal for self-motivated individuals who thrive in a collaborative setting.
The predicted salary is between 28000 - 35000 £ per year.
L2 Desktop support
contract: 12 month FTC
salary: Up to £35,000p/a
Working days: Monday to Friday
Location: West Sussex
We have an exciting opportunity to bring on board a new engineer for a duration of 12 months FTC.
The ideal candidate should possess the necessary knowledge and experience to excel in this role. Their primary responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing.
The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies, including
- Microsoft Windows environments (Win7, 10, 11)
- Active Directory
- DNS and DHCP services
- Configuration Management (SCCM)
- Microsoft Exchange (2010, 2016)
- Microsoft SharePoint
- Microsoft365
A good understanding of core network principles, end-user software installation, software life cycle management, managed print services, and audio/visual/meeting environments is essential. Additionally, working knowledge of asset management is required.
The ideal candidate will also possess certain personal qualities, including
- Attention to detail
- Passion for technology
- Strong problem-solving skills
- Flexibility
- Excellent communication skills
- Self-motivation
- Ability to work within a team
- Analytical thinking
If you have the skill set required, apply now
L2 desktop Support Engineer employer: Global Technology Solutions Ltd
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L2 desktop Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description. Make sure you can confidently discuss your experience with Microsoft Windows environments, Active Directory, and SCCM during any conversations or interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past challenges you've faced in desktop support. Be ready to explain how you approached these issues and what the outcomes were, as this will demonstrate your analytical thinking.
✨Tip Number 3
Highlight your communication skills by engaging with current employees or professionals in the field. Networking can provide insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your flexibility and teamwork abilities. Think of instances where you've successfully collaborated with others or adapted to changing situations, as these qualities are essential for the role.
We think you need these skills to ace L2 desktop Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your expertise in Microsoft Windows environments, Active Directory, and any other technologies mentioned.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and problem-solving skills. Mention specific examples of how you've successfully supported end-user technology in previous roles.
Highlight Personal Qualities: In your application, emphasise personal qualities such as attention to detail, flexibility, and strong communication skills. These traits are essential for the role and should be evident in your writing.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Global Technology Solutions Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with the specific technologies mentioned in the job description, such as Microsoft Windows environments and Active Directory. Bring examples of past projects or challenges you've faced that demonstrate your expertise.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about how you approach troubleshooting and resolving technical issues. Prepare a few scenarios where you successfully identified and solved problems, highlighting your analytical thinking and attention to detail.
✨Communicate Clearly
Since excellent communication skills are essential for this role, practice explaining complex technical concepts in simple terms. This will show your ability to work well with end-users and team members alike.
✨Express Your Passion for Technology
Let your enthusiasm for technology shine through during the interview. Share what excites you about the latest trends or tools in the industry, and how you stay updated on new developments. This can help convey your self-motivation and flexibility.
