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- Tasks: Diagnose and repair IT equipment while ensuring quality standards.
- Company: Join a dynamic team in Bury St Edmunds focused on IT repair and refurbishment.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and fun company events.
- Why this job: Be part of a supportive culture that values problem-solving and teamwork.
- Qualifications: Experience in IT repair and strong attention to detail required.
- Other info: Full-time role with Monday to Friday schedule.
The predicted salary is between 26000 - 28000 £ per year.
Job Title: Technician – IT Repair & Refurbishment
Location: Bury St Edmunds
Salary: £26,000 – £28,000 per annum
Job Type: Full-time
We are seeking a skilled Technician to join our team in Bury St Edmunds. The ideal candidate will have a strong background in IT hardware repair, refurbishment, and equipment maintenance , along with mechanical knowledge and hands-on repair skills. This role involves diagnosing, repairing, and refurbishing IT equipment to ensure all devices meet our quality standards before leaving the facility. The Technician will play a key role in supporting our operations and delivering high-quality service to our clients.
Key Responsibilities-
Diagnose, repair, and troubleshoot computer hardware, software, and IT equipment faults.
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Set up and configure computer networking systems.
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Carry out cosmetic repairs and refurbishment (eg applying vinyl skins to laptop lids and keyboards).
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Conduct upgrades and repairs, such as HDD, RAM, and GPU/graphics card replacement.
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Perform data sanitisation using approved erasure software.
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Operate data destruction plant machinery for secure disposal.
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Grade IT equipment in line with company standards.
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Maintain accurate records of all repairs, refurbishments, and quality checks.
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Test IT peripherals and operating systems prior to dispatch.
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Manage stock and asset inventory, including SKU creation, stock location updates, and stock takes.
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Pick, pack, and prepare IT equipment for dispatch.
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Enter and update data in company database systems.
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Dismantle beyond economical repair equipment (WEEE).
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Complete and verify collection and delivery paperwork.
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Collaborate with colleagues to improve processes and service delivery.
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Maintain a safe and organised workspace.
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Proven experience in IT equipment repair and refurbishment.
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Strong understanding of product quality standards.
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Proficiency with hand tools for repair and maintenance tasks.
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Ability to read and follow scope and technical documents.
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Excellent problem-solving skills and high attention to detail.
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Strong verbal and written communication skills.
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25 days annual leave plus bank holidays
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Company pension scheme
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On-site parking
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Company events
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Monday to Friday
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£26,000 – £28,000 per annum
IT Technician employer: Global Technology Solutions Ltd
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the latest IT hardware and software trends. Being knowledgeable about current technologies will not only help you in interviews but also show your passion for the field.
✨Tip Number 2
Practice your troubleshooting skills on various devices. The more hands-on experience you have, the better you'll be able to demonstrate your capabilities during practical assessments or discussions.
✨Tip Number 3
Network with professionals in the IT repair industry. Attend local tech meetups or online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 4
Prepare to discuss specific examples of past repair projects or challenges you've faced. Being able to articulate your problem-solving process will impress potential employers and highlight your expertise.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT hardware repair and refurbishment. Include specific examples of past roles where you diagnosed and repaired equipment, as well as any relevant technical skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your hands-on repair skills. Mention how your background aligns with the key responsibilities listed in the job description, such as troubleshooting and maintaining IT equipment.
Highlight Relevant Skills: In your application, emphasise your proficiency with hand tools, problem-solving abilities, and attention to detail. These are crucial for the role and should be clearly stated in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an IT Technician.
How to prepare for a job interview at Global Technology Solutions Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with IT hardware repair and refurbishment. Bring examples of past projects or repairs you've completed, and be ready to explain the processes you followed.
✨Demonstrate Problem-Solving Abilities
During the interview, you may be presented with hypothetical scenarios or technical problems. Practice articulating your thought process and how you would approach diagnosing and resolving these issues.
✨Familiarise Yourself with Company Standards
Research the company's quality standards and procedures related to IT equipment. Understanding their expectations will help you align your answers with what they value in a technician.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
