At a Glance
- Tasks: Support and maintain Sharp multifunction devices while delivering top-notch customer service.
- Company: Join a forward-thinking team in the office technology sector.
- Benefits: Earn £37,000, enjoy 25 days leave, and receive ongoing training.
- Other info: Work in a friendly environment with excellent career development opportunities.
- Why this job: Be part of a growing business and make a real impact with your technical skills.
- Qualifications: Technical background with experience in IT and networking preferred.
The predicted salary is between 37000 - 37000 € per year.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Salary & Benefits
- £37,000 per year
- Location: Central London
- Company vehicle supplied
- Pension scheme
- 25 days annual leave plus bank holidays
- Ongoing manufacturer training and career development opportunities
- Opportunity to work within a friendly and supportive team environment
We are looking for a skilled and enthusiastic Photocopier Service Engineer to become part of an expanding and forward-thinking team. This role will involve primarily supporting Sharp multifunction devices, delivering technical support, maintenance, and installations for our customers. This is an exciting opportunity for a motivated individual with a strong technical background and excellent customer service skills to join a growing business within the office technology sector.
Candidate Requirements
- Located within an area that allows effective coverage of customer network
- Previous experience working with Sharp, Konica Minolta, Lexmark, or Riso equipment would be beneficial, although manufacturer training can be provided where necessary
- Good IT and networking knowledge, including experience with:
- Installing and setting up print drivers on PCs and server environments
- Configuring scan-to-email and scan-to-folder features
- Familiarity with print management software such as PaperCut or MyQ would be an advantage but is not essential
- A positive approach and excellent communication and customer service skills
- Strong planning and organisational abilities with the confidence to manage workload independently
- Ability to work effectively within a team while maintaining a professional approach with customers
- Full UK driving licence with no more than 3 penalty points
- Prepared to complete and maintain an Enhanced DBS check
Main Duties and Responsibilities
- Attend and respond to customer service requests efficiently, ensuring service targets, including a four-hour response objective, are achieved
- Install, set up, and commission new devices at customer premises
- Keep regular communication with the office regarding availability and provide end-of-day updates
- Ensure punctual attendance at the first scheduled customer appointment by 9:00am each day
- Present a professional image and provide a high standard of customer care at all times
- Record and monitor parts usage accurately to support manufacturer warranty procedures
- Provide assistance in the workshop when needed and help maintain a clean, tidy, and secure working environment
- Ensure company vehicle stock levels are maintained with appropriate spare parts and consumables
- Attend training sessions delivered by manufacturers and suppliers as required
- Support the business with any additional tasks relevant to the role when needed
- Maintain an Enhanced DBS check in accordance with company procedures, renewing every three years
Photocopier Service Engineer in Islington employer: Global Technology Solutions Ltd.
Join a dynamic and innovative team as a Photocopier Service Engineer in Central London, where you will benefit from a competitive salary of £37,000, a company vehicle, and a generous pension scheme. Our supportive work culture fosters professional growth through ongoing manufacturer training and development opportunities, ensuring you thrive in your role while enjoying 25 days of annual leave plus bank holidays. Experience the satisfaction of working within a friendly environment that values excellent customer service and teamwork.
Contact Detail:
Global Technology Solutions Ltd. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Photocopier Service Engineer in Islington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical skills. Be ready to discuss your experience with Sharp devices and how you can provide top-notch customer service.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills as a Photocopier Service Engineer!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out from the crowd.
We think you need these skills to ace Photocopier Service Engineer in Islington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Sharp and other relevant equipment. We want to see how your skills match the role, so don’t be shy about showcasing your technical background!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the Photocopier Service Engineer role and how your customer service skills can make a difference in our team.
Show Off Your IT Skills:Since this role involves a bit of tech wizardry, mention any experience you have with installing print drivers or configuring scan features. We love seeing candidates who are tech-savvy and ready to tackle challenges!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Know Your Tech
Brush up on your knowledge of Sharp multifunction devices and other relevant equipment. Be ready to discuss your previous experience with similar technologies, as well as any troubleshooting you've done. This will show that you’re not just a people person but also technically savvy.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a client. This role requires strong communication skills, so demonstrating your ability to connect with customers will be crucial.
✨Plan Your Day
Since punctuality is important, practice discussing how you manage your time effectively. You might want to share strategies you use to ensure you meet service targets and keep your schedule organised. This will highlight your planning and organisational abilities.
✨Ask Questions
Prepare thoughtful questions about the company culture, training opportunities, and team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with your interviewers!
