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- Tasks: Lead the design and delivery of complex ServiceNow solutions in a dynamic environment.
- Company: Join a high-performing team at a leading tech firm focused on innovation.
- Benefits: Enjoy private medical insurance, ongoing training, and a 10% annual bonus.
- Other info: Remote role with travel opportunities and excellent career growth potential.
- Why this job: Make a real impact by shaping large-scale ServiceNow programmes and driving innovation.
- Qualifications: Proven experience as a ServiceNow Technical Architect with strong leadership skills.
The predicted salary is between 90000 - 110000 £ per year.
Location: Remote (UK-based with travel to client sites)
Salary: £90,000 - £110,000 per annum + 10% annual bonus
Clearance: Must hold active DV (Developed Vetting) clearance
We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required.
This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes.
Key Responsibilities- Architectural Leadership
- Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB
- Define architecture standards, integration patterns, and platform strategy across engagements
- Produce high-quality solution architecture and design documentation
- Ensure all solutions align with best practices, are scalable, and remain upgrade-safe
- Delivery & Technical Governance
- Act as the senior technical escalation point across the full delivery lifecycle
- Conduct design and code reviews, ensuring quality and consistency
- Identify and mitigate technical risks across programmes
- Oversee platform health including performance, instance strategy, and upgrade planning
- Client Engagement & Pre-Sales
- Build trusted relationships with senior client stakeholders
- Lead solution workshops, scoping sessions, and architectural discussions
- Translate complex requirements into clear, deliverable technical solutions
- Support pre-sales activities including proposals and demonstrations
- Leadership & Practice Development
- Mentor and develop consultants across the technical team
- Contribute to best practices, reusable assets, and internal capability development
- Stay current with ServiceNow platform innovations, including AI capabilities
- Help shape the ongoing growth and maturity of the technical practice
- Proven experience as a ServiceNow Technical Architect or senior technical lead
- Deep expertise across ITSM, ITOM, and CMDB / CSDM
- Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security
- Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications
- Experience delivering complex, enterprise-scale solutions end-to-end
- Strong leadership and stakeholder management skills
- Excellent communication skills, able to engage both technical and non-technical audiences
- Must hold active DV security clearance
- ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable)
- ServiceNow Certified Technical Architect (CTA) or working towards
- Experience with AI/ML capabilities within the ServiceNow platform
- Background in public sector, defence, or highly regulated environments
- Additional ServiceNow certifications across ITOM or other modules
- Knowledge of ITIL frameworks
- Private medical insurance
- Death in service cover
- Ongoing training and certification support
- 10% annual bonus
- Share scheme
This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.
ServiceNow Technical Architect - DV Cleared in Humber employer: Global Technology Solutions Ltd.
Contact Detail:
Global Technology Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect - DV Cleared in Humber
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups or webinars, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that ServiceNow Technical Architect role.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can display your past projects, especially those related to ServiceNow. This gives potential employers a tangible sense of your skills and experience.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to ServiceNow architecture. Think about how you would handle client engagements and technical challenges, as these will likely come up during discussions.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace ServiceNow Technical Architect - DV Cleared in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Technical Architect role. Highlight your experience with ITSM, ITOM, and CMDB, and don’t forget to showcase your leadership skills and any relevant certifications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your hands-on development experience and how you’ve successfully led technical teams in the past.
Showcase Your Communication Skills: Since this is a client-facing role, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show that you can engage both technical and non-technical audiences.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around ITSM, ITOM, and CMDB. Be ready to discuss specific projects where you've led the technical design and how you ensured best practices were followed.
✨Showcase Your Leadership Skills
As a senior role, they’ll want to see your leadership capabilities. Prepare examples of how you've mentored teams or influenced architectural decisions in past projects. Highlight your experience in client engagement and how you’ve built trusted relationships.
✨Prepare for Technical Questions
Expect deep technical questions about integrations, data models, and security within ServiceNow. Brush up on REST/SOAP/MID Server integrations and be ready to explain your approach to mitigating technical risks during delivery.
✨Engage with Real-World Scenarios
Be prepared to discuss real-world scenarios where you've had to translate complex requirements into clear solutions. They might ask you to lead a mock solution workshop, so think about how you would facilitate discussions and guide stakeholders through the process.