Oracle PL/SQL Technical Support Consultant Remote UK Oxfordshire
Location: Didcot Fully Remote, with occasional site visits
Salary: £45,000£55,000 per annum
Hours: Standard office hours
Employment: Full-time
The Opportunity
Our client is seeking an experienced and customer-focused Technical Support Consultant to join their established team.
This is an excellent opportunity for someone with strong Oracle PL/SQL and Microsoft .NET experience who enjoys solving technical problems, working directly with customers, and bridging the gap between technical and business requirements.
You will work within a combined support and development environment , working closely with the Operations and Product Directors to investigate and resolve customer issues, develop database solutions, and support ongoing product enhancements.
About the Company
Our client is a UK-based developer of specialist Dispute Management and Cash Collections software . With more than 24 years' experience successfully implementing systems, they have delivered significant benefits to a portfolio of clients that includes many well-known blue-chip organisations.
Their core software is developed using Appeon PowerBuilder and Microsoft .NET , running on Oracle and Tibero databases .
Key Requirements
The successful candidate will have:
- 3+ years' experience with Oracle PL/SQL , including database development and design.
- Strong logical and analytical problem-solving skills .
- A customer-focused approach, with the ability to explain complex technical issues clearly and concisely to clients.
- 1+ years' Microsoft .NET development experience , ideally with VB.NET or C#, including web services and XML.
- Knowledge or understanding of ERP, Accounts Receivable and/or Credit Management systems.
- Excellent documentation skills, with the ability to clearly document processes and technical information.
- The ability to communicate and collaborate effectively with both technical and business stakeholders.
- A confident, professional telephone manner and strong interpersonal skills.
Key Responsibilities
As a Technical Support Consultant, you will:
- Work within the company's support and development environment, collaborating closely with the Operations Director.
- Respond to incoming customer emails and calls, investigating and resolving reported technical issues.
- Use your application and database expertise to diagnose problems and deliver effective solutions.
- Develop new PL/SQL procedures and packages to enhance the functionality and customer experience of the software.
- Work closely with the Product Director to translate new product requirements into clear technical specifications for the development team.
- Undertake smaller development changes and enhancements using your Microsoft .NET skills where required.
- Build strong relationships with customers and provide a high standard of technical support.
- Clearly document solutions, processes and technical requirements to support both customers and internal teams.
Why Apply?
This is a great opportunity to join a stable, established and successful company where you can make a genuine impact.
You will benefit from:
- A fully remote working environment, with occasional site visits where required.
- A competitive salary of £45,000£55,000 per annum .
- The opportunity to become a key member of a hardworking and dedicated small team.
- A customer-focused organisation where delivering excellent service is a priority.
- 23 days' annual leave .
- Death in Service cover .
- Full training on the company's highly competitive Credit Management software .
- The opportunity to work across both technical support and development, giving you a varied and rewarding role.
Interested?
If you're an experienced Technical Support professional with strong Oracle PL/SQL and .NET skills , and you're looking for a varied role where you can combine technical expertise with customer interaction, we'd love to hear from you.
Apply now to find out more about this exciting opportunity.
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Oracle PL/SQL Technical Support Consultant Remote UK Oxfordshire in Edinburgh employer: Global Technology Solutions Ltd.
Great Foods is an exceptional employer that fosters a dynamic and supportive work culture, perfect for ambitious individuals looking to make their mark in the food industry. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you have the tools to succeed in your role as a Business Development Executive. Located in the heart of the UK, our team enjoys a collaborative environment where innovation is encouraged, and every contribution is valued.
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
