At a Glance
- Tasks: Provide front-line IT support and troubleshoot hardware/software issues at Gatwick Airport.
- Company: Join a dynamic tech support team in a high-visibility airport environment.
- Benefits: Competitive daily rate, flexible hours, and hands-on experience.
- Other info: Opportunity for weekend shifts with time off during the week.
- Why this job: Kickstart your tech career while working in a fast-paced, exciting location.
- Qualifications: Experience in 1st line IT support and strong customer service skills required.
The predicted salary is between 31200 - 41600 £ per year.
Location: Gatwick Airport
Rate: £170 per day
Contract Length: 4 weeks
Start Date: ASAP
Working Hours: Monday to Friday: 7am – 7pm – Shift Rotation based on a 7.5 hr working day
Overview: We’re urgently looking for Level 1 Tech Bar Engineers to join a busy on-site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment.
Key Responsibilities:
- Provide front-line IT support at the on-site Tech Bar
- Troubleshoot and resolve hardware and software issues
- Support end users face-to-face in a professional and efficient manner
- Escalate issues when necessary in line with support procedures
- Maintain a tidy and well-managed tech bar space
- Participate in weekend rota cover with agreed time off in the week
Requirements:
- Proven experience in a 1st line / Level 1 IT support role
- Excellent communication and customer service skills
- Ability to work both independently and as part of a team
- Full, clean UK driving licence (essential for airside driving certification)
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
We think you need these skills to ace Desktop Support / Tech support– Airside (Gatwick)
First-Line Technical Support
Customer Service Skills
Troubleshooting
Hardware Support
Software Support
Face-to-Face Support
Issue Escalation
