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- Tasks: Lead the design and delivery of complex ServiceNow solutions in a dynamic environment.
- Company: Join a high-performing team at a leading tech firm focused on innovation.
- Benefits: Enjoy private medical insurance, ongoing training, and a 10% annual bonus.
- Other info: Remote role with opportunities for travel and career growth.
- Why this job: Shape the future of ServiceNow solutions while making a real impact.
- Qualifications: Must have DV clearance and proven experience as a ServiceNow Technical Architect.
The predicted salary is between 80000 - 100000 £ per year.
Location: Remote (UK-based with travel to client sites)
Salary: £80,000 - £100,000 per annum + 10% annual bonus
Clearance: Must hold active DV (Developed Vetting) clearance
We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required.
This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes.
Key Responsibilities- Architectural Leadership
- Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB
- Define architecture standards, integration patterns, and platform strategy across engagements
- Produce high-quality solution architecture and design documentation
- Ensure all solutions align with best practices, are scalable, and remain upgrade-safe
- Delivery & Technical Governance
- Act as the senior technical escalation point across the full delivery lifecycle
- Conduct design and code reviews, ensuring quality and consistency
- Identify and mitigate technical risks across programmes
- Oversee platform health including performance, instance strategy, and upgrade planning
- Client Engagement & Pre-Sales
- Build trusted relationships with senior client stakeholders
- Lead solution workshops, scoping sessions, and architectural discussions
- Translate complex requirements into clear, deliverable technical solutions
- Support pre-sales activities including proposals and demonstrations
- Leadership & Practice Development
- Mentor and develop consultants across the technical team
- Contribute to best practices, reusable assets, and internal capability development
- Stay current with ServiceNow platform innovations, including AI capabilities
- Help shape the ongoing growth and maturity of the technical practice
- Proven experience as a ServiceNow Technical Architect or senior technical lead
- Deep expertise across ITSM, ITOM, and CMDB / CSDM
- Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security
- Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications
- Experience delivering complex, enterprise-scale solutions end-to-end
- Strong leadership and stakeholder management skills
- Excellent communication skills, able to engage both technical and non-technical audiences
- Must hold active DV security clearance
- ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable)
- ServiceNow Certified Technical Architect (CTA) or working towards
- Experience with AI/ML capabilities within the ServiceNow platform
- Background in public sector, defence, or highly regulated environments
- Additional ServiceNow certifications across ITOM or other modules
- Knowledge of ITIL frameworks
- Private medical insurance
- Death in service cover
- Ongoing training and certification support
- 10% annual bonus
- Share scheme
This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.
Locations
ServiceNow Technical Architect - DV Cleared in Chelmsford, Essex employer: Global Technology Solutions Ltd.
Contact Detail:
Global Technology Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect - DV Cleared in Chelmsford, Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or even local tech events to get your name out there and make those valuable connections.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can display your past projects, especially those involving ITSM, ITOM, and CMDB. This will help potential employers see your skills in action.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice explaining complex concepts in simple terms, as you'll need to engage with both technical and non-technical stakeholders.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to stand out in the application process.
We think you need these skills to ace ServiceNow Technical Architect - DV Cleared in Chelmsford, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience as a ServiceNow Technical Architect. Focus on your expertise in ITSM, ITOM, and CMDB, and don’t forget to mention your active DV clearance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects where you’ve led technical design and how you’ve engaged with clients.
Showcase Your Leadership Skills: Since this is a senior position, make sure to highlight your leadership experience. Talk about how you've mentored others and contributed to best practices in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around ITSM, ITOM, and CMDB. Be ready to discuss specific projects where you've led technical design and delivery, as this will show your expertise and experience in the field.
✨Showcase Your Leadership Skills
As a ServiceNow Technical Architect, you'll need to demonstrate strong leadership and stakeholder management skills. Prepare examples of how you've mentored teams or managed client relationships, and be ready to discuss how you handle technical escalations.
✨Prepare for Technical Questions
Expect to dive deep into technical discussions during your interview. Brush up on integration patterns, architectural standards, and best practices. Be prepared to explain your approach to risk mitigation and platform health management.
✨Engage with Real-World Scenarios
Think about how you would approach real-world challenges that might come up in the role. Prepare to discuss how you would translate complex requirements into deliverable solutions and lead solution workshops, as this will highlight your problem-solving skills.