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- Tasks: Lead the design and delivery of complex ServiceNow solutions in a dynamic environment.
- Company: Join a high-performing team at a leading tech firm focused on innovation.
- Benefits: Competitive day rate, remote work flexibility, and opportunities for professional growth.
- Other info: Must hold active DV clearance; ideal for those passionate about tech and innovation.
- Why this job: Shape large-scale projects and make a real impact in the public sector.
- Qualifications: Proven experience as a ServiceNow Technical Architect with strong leadership skills.
Location: Remote (UK-based with travel to client sites)
Day rate: £600 - £700 per day
Inside IR35
Clearance: Must hold active DV (Developed Vetting) clearance
We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required.
This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes.
Key Responsibilities- Architectural Leadership
- Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB
- Define architecture standards, integration patterns, and platform strategy across engagements
- Produce high-quality solution architecture and design documentation
- Ensure all solutions align with best practices, are scalable, and remain upgrade-safe
- Delivery & Technical Governance
- Act as the senior technical escalation point across the full delivery lifecycle
- Conduct design and code reviews, ensuring quality and consistency
- Identify and mitigate technical risks across programmes
- Oversee platform health including performance, instance strategy, and upgrade planning
- Client Engagement & Pre-Sales
- Build trusted relationships with senior client stakeholders
- Lead solution workshops, scoping sessions, and architectural discussions
- Translate complex requirements into clear, deliverable technical solutions
- Support pre-sales activities including proposals and demonstrations
- Leadership & Practice Development
- Mentor and develop consultants across the technical team
- Contribute to best practices, reusable assets, and internal capability development
- Stay current with ServiceNow platform innovations, including AI capabilities
- Help shape the ongoing growth and maturity of the technical practice
- Proven experience as a ServiceNow Technical Architect or senior technical lead
- Deep expertise across ITSM, ITOM, and CMDB / CSDM
- Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security
- Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications
- Experience delivering complex, enterprise-scale solutions end-to-end
- Strong leadership and stakeholder management skills
- Excellent communication skills, able to engage both technical and non-technical audiences
- Must hold active DV security clearance
- ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable)
- ServiceNow Certified Technical Architect (CTA) or working towards
- Experience with AI/ML capabilities within the ServiceNow platform
- Background in public sector, defence, or highly regulated environments
- Additional ServiceNow certifications across ITOM or other modules
- Knowledge of ITIL frameworks
This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment.
Apply now to take the next step in your career.
ServiceNow Technical Architect - DV Cleared - Contract in Cardiff employer: Global Technology Solutions Ltd.
Contact Detail:
Global Technology Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect - DV Cleared - Contract in Cardiff
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! If you’ve worked on ServiceNow projects, create a portfolio or case studies to showcase your achievements. This gives potential employers a clear picture of what you can bring to the table.
✨Ace the Interview
Prepare for those interviews by practising common questions and scenarios related to ServiceNow architecture. Be ready to discuss your past projects in detail and how you tackled challenges. Confidence is key!
✨Apply Through Us!
We’ve got your back! Make sure to apply through our website for the best chance at landing that ServiceNow Technical Architect role. We’re here to help you every step of the way!
We think you need these skills to ace ServiceNow Technical Architect - DV Cleared - Contract in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience as a ServiceNow Technical Architect. Focus on your skills in ITSM, ITOM, and CMDB, and don’t forget to mention your active DV clearance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects where you've led technical design and how you’ve engaged with stakeholders.
Showcase Your Leadership Skills: Since this is a senior position, make sure to highlight your leadership experience. Talk about how you've mentored others and contributed to best practices in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around ITSM, ITOM, and CMDB. Be ready to discuss specific projects where you've led technical design and how you ensured best practices were followed.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in client-facing roles. Think about times when you've mentored others or led a team through complex challenges, and be ready to share those stories.
✨Engage with Stakeholders
Since this role involves a lot of client engagement, practice how you would build relationships with senior stakeholders. Be prepared to discuss how you translate complex requirements into clear solutions and how you handle pre-sales activities.
✨Stay Current with Innovations
Familiarise yourself with the latest ServiceNow innovations, especially AI capabilities. Being able to discuss recent updates or features will show your commitment to staying ahead in the field and your ability to shape future solutions.